K2 Cloud

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  1. Custom WalkMe Snippet on K2 Cloud

    It would be great to have the possibility to embed a custom WalkMe Snippets in K2 Cloud. This would allow us to provide our own inTool training content for people working with the K2 Cloud platform and provide them with help where they need it.

    The WalkMe Snippet code needs to be added in the "head" tags of a page.

    Detailed instructions for how to deploy the WalkMe Snippet can be found here:

    https://support.walkme.com/knowledge-base/snippet/

    3 votes

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    Thank you very much for your feedback! We plan on allowing custom JavaScript and CSS in SmartForms via the Style Profile Designer in a future update. This should allow you to embed WalkMe snippets in your form. Stay tuned for more info as this feature gets closer to a release date.

  2. Full control of how K2 cloud sends e-mails

    There are a few ideas on this forum already to modify the 'from' address of an e-mail. These requests vary in a few options:

    Most ideas are slightly difficult to implement as the e-mail configuration is…

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    Thank you for posting your feedback. While we will not be changing the architecture of K2 Cloud to use customer's own SMTP options to ensure our SLAs for notifications, we do plan on allowing the "from" email address to be modified to a friendly account. Currently, the display name can be changed, and in the future, the vanity URL can be used instead of the KUID. Configuration can only be done by Cloud Ops, and there are no plans to allow customers to customize it further. Thanks for your feedback!

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