Renaming a K2 workflow creates a completely new workflow

K2 Cloud users do not like seeing KUIDs in task notification emails as they are suspicious of the formatting of the mailbox and are then reluctant to click on the task links in the email.

Task notifications need to use the Vanity name for mailboxes instead.

Currently K2 Cloud can connect to Microsoft Exchange. It can even query a shared inbox and list the resulting emails. What it CANNOT do is iterate through those emails automatically in a Workflow.

We would love to be able to iterate through an Exchange inbox and run logic against the subject lines to start certain workflows if an email is received.

Allow us to change originator of workflow through smartobjects or allow a user to start a workflow on behalf of another user. For example, user A starts a workflow that should've been started by User B, we should be able to change the originator on that workflow so any tasks being sent to the "originator" go to user B instead of user A.

It would be helpful if we could export the workflow on an application build to show the build (as an image or PDF) and any notes on the workflow steps for future editors and/or designers. Sort of like a process document to have on record in case anything goes sideways.

In many cases we have workflows which run based on the values in data fields. Sometimes these values are incorrect or not valid which causes the workflow to go into error. Having the option to change the values of these data fields would then allow the workflow to continue.

I dont beleive there is any "out of the box" way to do this at the moment. Having a special SmartObject or admin function would be useful.

The ability to customize Out of Office email notifications would give the user more context, rather than having a generic email for all Out of Office notifications.

It would be great if we can create an impersonate email option to send as instead of emails indicating they are coming from K2 Services.

We would like the ability to set the importance of the client task notifications that go to the destination users of a task. Ideally we would like to be able to set this dynamically. This was available in 4.7 but not in Five.

We would like to request an option be added to the workflow schedules to allow us to specify if a schedule should follow daylight savings time changes. Currently workflows will not automatically update when daylight savings time starts or ends. This causes our workflow to trigger an hour before or after the scheduled time. If we were able to check a box to force the workflow to follow daylight savings time this would not be an issue for us.

Hello team,

It would be nice if, when deploying a workflow with an error on it, that the error notification would focus the designer on the problem blocking deployment.

I recently had a deployment being blocked by a rouge workflow activity that did not appear on the canvas without zooming out to 25%. As you can imagine, this can create quite a lot of frustration if you do not remember that you need to zoom out.

Thank you for your time!

Users find the similarity between the view flow and workflow designer very confusing and often end up clicking on steps in a view flow thinking it is the designer.

Make the view flow background a different colour.

We would like to see the MS Teams integration allow us to send notifications (task assignment, etc) directly to the individual(s) in Teams chat.

Need a way to wrap certain environment specific settings into a field that can be updated per environment.

Example: In dev I have to specify a certain URL in workflows to get some functionality, if I then move this to prod using P&D we have to update these URLs manually. If this can be added to a Environment Level field we can set this field to the URL value instead of manual updates in multiple places

Some of our task notifications are more complicated and involve HTML, data references, etc. Right now when reminders are sent, a different email is sent, and the user is left to go back and find the original email. It would be better to just change the subject or have the ability to append text to the existing email instead of having to maintain the email in two places. I would want the same for redirects, although I am not aware of a way to customize redirect emails at all.

to customize the only mail transmitter of K2Cloud. Because of the disparition of the "From adress variable" like K2 Five...
Our collaborators thinks that is a "phishing mail" (The KUID...) !

I think this could be really useful with a lot of integrations if you want to start a workflow in K2 when an external SmartObject is created or updated. For example, I'm not a SalesForce developer so in order to integrate, I have to rely very heavily on our SF developers who are familiar with Apex in order to kick off a workflow. I know I can do this on a schedule, but I'm looking for more of a push rather than pull method and don't want to have to use K2 resources to be checking for changes.

When using the Viewflow item from Workflow Context to insert a link into an email message, I noticed that the ViewFlow URL reflects the KUID based URL instead of the vanity URL.