Every time we need to change our logging levels to troubleshoot problems, it results in a config file change amd restarting the K2 Server service which in turn results in a K2 outage. These can only be done after business hours.

It would be beneficial if K2 could load new configuration file settings without having to take an outage. This is true for Host Server Logs and SMO logs. I am sure it also applied to other areas, but these are the two logs that would result in expediting resolutions if they could be done during the day.