The K2 WalkMe feature sends identifiable information to a 3rd party site walkme.com OOTB without customer's prior consent. This is very concerning.

We'd like the ability to disable this feature OOTB or provide user the option to consent to the information being sent to walkme.com before it's sent.

I understand we use the WalkMe feature to provide walk through guidance in some areas of the product, collect and analyze usage data to gain visibility into the user journey but doing so without letting the end user know their information is being sent outside of K2 to a third party is unacceptable and very bad business practice.

References:

https://help.k2.com/support-services/kbt156379