Adding a feature of 'Work Queues' or a 'Group' will introduce a functionality where designated task approvers /users belonging to a similar business area like HR, Finance, Supply, etc. are assigned group tasks and members belonging to those group are authorised to approver or view Forms assigned to them. Example in a clinical LOB setting a roster team manages the leave requests of all doctors/nurses. Leave Forms are assigned to a specific roster team where one of the team member approves them. I am not sure but I think this is similar to 'Designation Rule' in previous K2 4.6 or 4.7 versions which work in a 'Slot' concept. This is be highly regarded not just by my team/organisation but I guess other large organisations as well will reduce the immense effort of building a logical framework right from scratch to accomodate the 'Work Queues' or 'Group' concept. Thanks. Jessy.