7 - Nintex Promapp

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  1. Review all images and documents attached to a process under the process review, rather than separately

    With hundreds of processes requiring review that include 10 or more screenshots or videos (images) it is painfully time consuming going through each item individually for each process. As these images also require a review it creates hundreds of items for review in the backlog.

    As all images, videos, and documents attached to a process are reviewed at the time of the process review it would awesome if when a process is reviewed that all the attachments are considered reviewed and marked as complete at the same time.

    46 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improve Archive Functionality to allow easy identification of old processes

    It would be a great improvement if you could add a 'Date archived' column to the Archived area of Promapp. Currently I have to run a report and then manually type in all the old archived process names into the archive area to delete them. If the area had a date I could sort by this and just delete the older ones. Would also like an ability to bulk delete in the archive area so promasters don't have to delete one by one. Would also be helpful to have an export to csv option in the archive area to allow…

    3 votes
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    Open for voting  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Show draft/unpublished processes that are using documents

    Documents cannot be deleted if they are attached to a published process (which is fair) however they also cannot be deleted if they are attached to an unpublished process, which is harder to track down.

    This also makes identifying orphaned documents much harder since there are false positives.

    Showing the unpublished processes (along with an indicator) would make this much easier.

    33 votes
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    2 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Process and Document Review dates configuration more flexible

    Review dates should calculate from the date the review is DONE not the day it is due.

    review dates should be more flexible - if review is done in the middle of the review period why can't we mark it as reviewed and reset the schedule?

    28 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to separate image approvals from document approvals

    Ability to separate image approvals from document approvals. We had document approvals switched on, but found our approvers were getting inundated with approval requests for images, which are predominantly screenshots to attach to tasks. It would be handy if you could have document approvals turned on but image approvals turned off.

    7 votes
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    Open for voting  ·  3 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add "Expand All" and "Collapse All" option for notes

    Add expand and collapse all option for notes. This would help when comparing versions and when searching for words using Ctrl+F in the procedure tab.

    3 votes
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    Open for voting  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Is the checklist function designed to be mobile friendly?

    We are having some issues when trying to access the checklist to view on mobile phones. The window doesn't 'resize to fit a mobile phone as we expect it to.

    10 votes
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    Open for voting  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Checklist Items for Tasks

    In the acutal preview checklists are generated for process activites.
    A helpul feature for the user would be checks for tasks. That way he can save his progress once he began to work at an activity.

    9 votes
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    Open for voting  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Introduce a report for general feedback

    Introduce a report for general feedback, to track feedback when it does not come from a process. Currently the only tracking method is the email.

    4 votes
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    Open for voting  ·  1 comment  ·  Improvement add-on  ·  Flag idea as inappropriate…  ·  Admin →
  10. Is there a report that shows which documents belong to which processes?

    Is there a report that shows which documents belong to which processes? The purpose of this would be to identify the improvement opportunity due to the number of documents belonging to multiple processes. Currently there is only a document list report which shows number of processes per document, however Promapp is a process mapping tool not a document management system, therefore there should be a report showing the opposite.

    2 votes
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    Open for voting  ·  1 comment  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. Toggle to show resolved feedback in My Dashboard/My Feedback

    When a piece of feedback is marked as resolved, it disappears from the My Dashboard/My Feedback view. This means that Process Owners/Experts need to remember which process the feedback was against to go looking for previously resolved feedback. Suggest adding a toggle to the My Feedback view to see all feedback, including resolved feedback.

    3 votes
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    Open for voting  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create a view and feedback only version interface of Promapp

    We want Promapp to be the single source for all processes within out organisation. As the majority of our staff are process recipents rather then owners, champions, experts or authors, it would be great if there was a view and feedback only version that all untrained staff could access to view published process and provide feedback.

    2 votes
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    0 comments  ·  Improvement add-on  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Audit Logs for User Creation and Updates

    It would be helpful to have audit logs for user creation and changes to user accounts. Our organization has an Access Management team, so it would useful to be able to tell who created a user account or who made changes in the event there are questions or issues.

    5 votes
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    Open for voting  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Accurate cost calculation

    The timeframes/costs have been designed the average cost per hour calculation doesn't take into consideration the number of working hours in the configuration settings, it uses the 8 hours regardless of this setting.

    As 8 hours is not applicable to our business, we have different working hours in configuration setting. We have to recalculate cost manually when we use cost data from Promapp.

    It would be great if the cost calculation formula take consideration the number of working hours in the configuration settings.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mass transfer of @TODO's to another user

    When you mass transfer process ownership to another user you should also be able to transfer the @TODO's between the same users

    12 votes
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    Open for voting  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Include ability to do text formatting within tasks and notes (text editor)

    This request has come up time and time again and pertains to procedure view rather than map view. There are times we'd like to call special attention to viewer to some section(s) and currently it's quite challenging.

    34 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Due to the Promapp paradigm that the best processes are simple, streamlined and very uncluttered, this is not on our roadmap for the short term.

    While we won’t recommend this approach for the same reasons as above, you may consider using *asterisks" ALL CAPS or other basic callouts if needed. I realize this isn’t your ideal solution but after so many years of seeing what works and what doesn’t, we want to make sure we aren’t losing our core paradigm.

  17. Escalation Matrix for Process Approval Workflow

    Within Process Approval Workflow it would be great if we could add an escalation matrix so that if an approver does not action in X amount of time, this then gets escalated to someone else and if they don't reply in X it gets escalated to Y and so forth

    3 votes
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    Open for voting  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Specify the 'Next' and 'Continue' Activity IDs in Process Text Description

    For decisions on a Process map it is obvious which Activity the "Yes" and "No" alternatives point to; however in the text description (the 'Procedure') it is less clear, and can be confusing for those users who prefer to read text without referencing the map.

    It would be helpful if the text description could be expanded to include the IDs of the Activities for the 'Yes' and 'No' alternative paths.

    15 votes
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    Open for voting  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to navigate to process from Manage Groups

    One of our staff members has said that they would like to be able to click on a process name from Manage Groups and have that process open. This would help them decide which group to put the process in. Currently the processes are listed, with the ability to copy or archive via right-click, but they are not links to the processes.

    2 votes
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  20. 8 votes
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    Open for voting  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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