7 - Nintex Promapp
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Improvement Module Change Log - capture all information
The Improvements Module change log does not seem to capture all changes. In this case an action had been deleted by a user. The change log indicated an action had been deleted but it didn't document what action had been deleted. In this instance, it was accidentally deleted by the user and required to be reinstated. We were unable to do so as the original wording of the action was not captured in the change log. It is thought that a true change log/audit trail should capture the detail of what happened [action/text detail], by whom [user] and when [time/date].…
1 vote -
Improvements Module - Disabling of Locations
We use the Improvements Module extensively to report our incidents and complaints. The Location field is of course an important field which determines where the item is sent to and the subsequent workflow. However we have now had the improvements module for about 4 years and our 'Locations' are changing. We cannot remove ones that have been previously used and if we type over ones they are changed historically back through items that are open and even closed. Should there not be an ability to disable location selections?
3 votes
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