The improvement csv reports don't accurately capture the closing remarks for action items within an incident. When we run and customise our reports for the audit committee, executive and external auditors it adds more value to see what the managements closing remark was than see the general comments. Disappointing that we are told to use the pdf reports, which is okay if you look at one incident in isolation but not effective when reporting on multiple closed off actions / incidents.

We would like to have the reporter of the incident to have the capability to add viewers to the reported incident when submitting the form. Once the ticket is submitted we don't want to have the users with the specific permission to edit the tickets to add a new viewer.

When adding active or wait times to a set of parallel activities, only the largest time allocation is included in the process total. For example, if active time for 1.1 = 5 minutes, 1.2 = 25 minutes and 1.3 = 10 minutes, only the time on 1.2 is included in the process total. This seems somewhat counter-intuitive for analytics. It captures the overall process run time, but doesn't reflect the total staff time spent on the process.

We use the Improvement module to track workflow of incidents/events. Similar to how we are able to required certain form fields at submission and assignment, it would be helpful to designate the required fields that must be not null before closing the form.

Please see all details in the word attachment including our business workflow. I have had a call with Tanzim as it was initially thought there is a workaround for this but there is not.

As ProMapp knows my ID via a login why cant Promapp autocomplete some repetitive details.
For example when I am adding a new process I will be the Assigned Officer in each step.
If in some cases that is not true then it would be easier to delete one entry better than adding each step

is there anyway that we can add a select button in the summary screen to close numerous incidents at once rather then closing every incident individually

Similar to the Risk Module, there should be an option to import improvements following a template. We have the need with our quality and compliance team to upload "history" to Promapp and the only way we are able to do this is manually one by one, instead of being able to use a massive upload funcitonality.

Currently there is a dis-joint with the addition of Process Group approvers. The Process Group Champion needs to ask a Promaster to add them. Being the Group Champion, they should be permitted to add their approvers themselves

It would be great to be able to see peoples names when hovering over a role within a process for quick access on knowing who to contact for a certain task without having to hop out and look at the org chart.

When looking at a large process the roles on the left side at the beginning of the process map are not visible any more when scrolling to the right towards the end of the process map.

It would be great if this part of the map could be fixed when scrolling through just like in Excel.

Please develop functionality for a checklist based setting that enables or disables automated emails from a checklist as the tasks are completed.

We love the Timeframe Functionality.

In the Map View under Cycle Cost it could be valuable that we include a value for Total Annual Time in hours. Currently we have the total Cycle Cost ($), Annual Volume and the calculated Total Annual Cost ($).

In our firm and under our Lean program we provide values for annual estimated cost and time as estimates for business cases and to quantify value for improvement initiatives.

Great too if the suggested value was also in the related reports: Process Cost Savings Report; Process Time Savings Report.

Thanks for the consideration.

It would be great if it is possible to do additional settings on the sharing links. We use the Promapp maps on SharePoint pages but sometimes we have troubles to fit the maps in the iFrame.

We want Promapp to be the single source for all processes within out organisation. As the majority of our staff are process recipents rather then owners, champions, experts or authors, it would be great if there was a view and feedback only version that all untrained staff could access to view published process and provide feedback.