Correlate the Out of Date Processes 'donut' number with the linked report
The report generated by clicking 'View Report' on the Total Processes donut (on either the Governance Dashboard or at the bottom of the Promapp homepage) does not reconcile with the number shown on the donut.
Promapp have confirmed this is because the donut counts each process only once, whereas the report includes entries for shortcut processes (ie a process that has shortcuts is counted multiple times).
This is very unhelpful when reporting to management.
When running the Process Review Dates report from the Admin) Reports menu there is no option to exclude shortcuts.
I recommend the report linked to the 'View Report' link on the donut be filtered to exclude shortcut processes, so that the number it reports on matches the number shown on the donut.
AdminKerry Hiki (Admin, Nintex) commented
Thanks for reaching out. We don't have any plans to change this in the near term. However with our current work on our reporting API we may change the in-product functionality of our reports afterwards. We'll monitor interest in this idea for the time being.