Prevent users being disabled if they are a PO or PE
It is currently possible to disable users when they are a PO/PE.
There is no warning to tell you that you need to reassign their process ownership/expert responsibilities. Then when you go to reassign their processes as Process Owner, if the Process Expert is also disabled, it is not possible to reassign the PO.
A few solutions:
1) Prevent users being disabled if they are a PO or PE
2) Warn the Promaster that they should be reassigned first
3) Allow a PO to be reassigned even if the PE is disabled and vice versa.
Please remember that Promasters leave companies and that Promapp is not always well administered. If you are picking up Promapp when it has not been administered for years, there is a lot of clean up to do. This could be in a large company where you are not sure of who still works there or not. Making this administration easy would help with workload and ultimately engagement in Promapp.
AdminKerry Hiki (Admin, Nintex) commented
Thanks for the feedback. When someone leaves an organisation they may need to be disabled immediately, and a new owner/expert may not be decided upon. In this case the need to restrict access is greater than need to reassign ownership.
We can improve our UI to point this out to Promasters however, so we'll monitor interest in this idea from other clients for now.