Add hyperlink to an email address in a process
In a process we want staff to send an issue to a shared mail box but we are unable to make the email address a hyperlink.
Anonymous
shared this idea
5 comments
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Sam S.
commented
We've had great luck with the mailto: formatting for web links, to include using subject and body info. You just need to make sure any spaces in the URL are replaced with %20
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Andrea Mathias
commented
From a training/onboarding perspective we encourage the following:
1. Create your email template in outlook with the email address, subject and information in the body (more is better here - easier to delete than remember to put in something)
2. Ensure the signature is removed
3. File > Save as > outlook template (.oft message)
4. Upload to the process like any other attachment (using Information as the category)Hope that helps - we used to use these templates a lot to ensure consistency
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AdminKerry
(Admin, Nintex)
commented
Thanks for the feedback. This isn't on our roadmap right now, but as others have kindly stated there are some workarounds which achieve the same result:
If you want a email template you can use a .msg file as a document. If you want a blank email you can use mailto:[email address] in a weblink and clicking it will open a blank email in your default mail account. -
Noala Degasperis
commented
You can make a link to a shared mailbox using the add Weblink option.
Simply change http:// to mailto: followed by the email address.
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Tim
commented
We have embedded an email in a process by using a linked document that points to an .msg file (stored on a sharepoint site). The .msg email can have the desired email address and any other pro former details you might require.