Ability to show decision loops in a process on the Map
As most Business Process in the world are not just straight linear processes and can have steps that based on decisions or choices made that the process could loop back to an activity that has already occurred in the process or actually skip steps forward. Yes you can make these comments on activities in the form of notes but at a high level if you just look at the mapping of the process you would never see that.
I'd like to see this feature provided in the near future. We have a number of processes that may loop back to a previous activity given the decisions made in an activity 3 "activities" away. It's just not descriptive enough in a visual representation of a process to see three boxes and then have users read through text to understand what happens if something is rejected by an activity in another swim lane. The flow diagram makes no sense at all.
I vote for this feature.
I agree that this would be a really handy function to have. Alternatively, it would be good to have a conditional activity (similar to a conditional process) where you can have a 2 way arrow linking to another activity.
George Fabis commented
I agree that the decision diamonds looping within an iterative process (eg; customer order entry/quoting, inventory receiving, manufacturing process to complete order, etc.) are extremely critical to support our audit, training, and OpX opportunity identification. Other than that business critical need, the rest of the tool is living up to expectations (baring few other recommendations on reporting, search, etc.)
We really need loops - most of our processes aren't optimised/improved yet, and loops capture the "as is" state. Failing that, a conditional activity could be useful.
It would be great to have the ability for decision loops to "skip" forward to activities later on for example if the following process flow could be captured in the map
If your process was Perform backgrounds check for new employees.
1. Call references
2. Is your employee a citizen? If Yes skip to step 5. If no Go to step 3.
3. Confirm eligibiltiy work work in the country
4. Confirm Visa requirements
5. Perform police check
AdminKerry (Admin, Nintex) commented
Thanks for the feedback. We have no plans to implement loops at this time. As you say these can be captured in the process as Notes and will overall provide a simpler process. In the case of a more complex process it could be split into smaller simpler linked processes.
For now we'll leave this open for voting to gauge interest from other clients.