Improvements Add On - Incidents allocated based on priority in addition to location
It would be useful if you could not only set who is the approver/closer by location but also if you could do this by the priority rating of the incident. For example high priority could be escalated to the Director of a location instead of the site manager. This would allow the Directors to be informed of high priority incidents but not be bogged down by the low/medium priority incidents.
1
vote
Alysha McCall
shared this idea
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AdminKerry Hiki
(Admin, Nintex)
commented
Good suggestion. We'll open this up for voting and see if other clients would find this feature useful.