Enrich the mitigation sign off notifications
The main complaint I receive from the organisation is the lack of information included in the risk mitigation sign off notifications. When clicking on the notification link, the user only sees the mitigation text - without any context.
In the notification link I suggest to include:
- risk title and description
Maybe just point to the relevant dashboard row.
This is the one thing my users have issues with this most and would love to see the risk for context.
Kym Ace commented
The risk control signoff email needs to either include details of the risk it relates to or link the user to the My Risk Dashboard
Damian Light commented
Completely agree! Current email is very confusing for users.
AdminKerry Hiki (Admin, Nintex) commented
Thanks for the suggestion, a bit of context would definitely benefit sign off users. We'll keep an eye on this idea for interest from other customers.