Hi, received the following suggestion from one of our users:
"I note I can only identify where I have given feedback if I navigate to the feedback dashboard; is there something that could be displayed /flagged on the front screen of 'processes I'm in' to save the user duplicating a response they have previously given - something more visual would be beneficial."

The file upload of users that have changed their role, is adding their new role to their User profile, but is not removing the old roles.

With nearly 9000 users it is a huge administrative task to remove roles manually.

It would be great to be able to use the user import function as a true update of the users profile.

In trying to point people to a specific risk or improvement it would be beneficial to have a 'minimode' type option. Currently I use screen dumps to point people to the risk in question which is not optimal.

Posting on behalf of Anthony at Nhshire

They would like approval process for first publish and then the option for subsequent publishes to just go through.

This is so authors follow the correct guidelines. Once those are guidelines, are met they do not require approval subsequent publishes.

At present, only promasters can import processes from other organisations who are sharing them with us. This is a waste of time, especially as we are encouraging process experts and process owners to drive their promapping and make contact with other organisations for promapping help.

To make it more obvious whether our users are viewing a procedure or policy page (and we have a third variation too) we would like to have a difference in formatting - such as the header being in a different coloured bar.

Our business has process writers that write on behalf of SMEs and Owners. They do not receive notifications when there is feedback provided nor when processes are ready for review. If there was a Process Writer field they would be able to receive notifications and see all feedback sent through for them to action or acknowledge

There should be a possibility to extract report for several roles simultaneously. Right now, we can only extract the report for a single role from those listed in the options.
However, it would be interesting and appropriate in certain cases to be able to extract a report for multiple roles, since some employees are included in more than one role.

Currently we receive a notification when there have been changes, but the email does not specify what the change was.
It would be great when the email is sent, if there is some clear notes as to what specifically has changed. Looking at the email, you can't tell.

It'd be great to have documents directly link to processes so then the documents can be stored within processes without needing to link them to an activity/task.

The Governance page of the Dashboard shows the process statistics for the organisation in 6 columns. The 3rd column is titled "OUT OF DATE PROCESSES". It would be more accurate to title this column "PROCESSES OVERDUE FOR REVIEW". The processes have passed their review period without confirmation from the expert or owner that they are still accurate and up-to-date, but that does not necessarily mean they are out-of-date.

I often have the need to use the same activities across processes, I am aware of the export / import text from procedure option. Having a 'copy activity' option, that copies all the detail in an activity, in the cog wheel of each activity would save a lot of time

Process Views by User Report. As this has the potential to be a large report if run over more than a day or so, it would be useful to be able to filter by user / users prior to exporting to excel.

As a Promaster, while I'm reviewing processes for publishing, I have the ability to publish a process while the process is open. However, I do not have the ability to decline a process while the process is open. I have to exit out of the process and view My Dashboard > My Changes > Processes for Publishing and then decline. Leaving feedback (with or without requiring a response) doesn't decline the publish as well. It'd be handy to have both buttons in both places.

It would be great is we could drag and drop media into procedures while in 'edit' mode. Currently have to navigate to the attachment form and select files individually.

The improvement csv reports don't accurately capture the closing remarks for action items within an incident. When we run and customise our reports for the audit committee, executive and external auditors it adds more value to see what the managements closing remark was than see the general comments. Disappointing that we are told to use the pdf reports, which is okay if you look at one incident in isolation but not effective when reporting on multiple closed off actions / incidents.

It's 2021 - make it standard to be able to enable single sign on/MFA for Promapp

The search bar in Processes I'm In only searches titles (if I'm correct). It would help a lot if it also searched keywords and content as well.

We would like to have the reporter of the incident to have the capability to add viewers to the reported incident when submitting the form. Once the ticket is submitted we don't want to have the users with the specific permission to edit the tickets to add a new viewer.