7 - Nintex Promapp

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  1. Have Promapp auto generate unique reference numbers

    Companies that are accredited by the International Standards Organisation ("ISO") are required to allocate unique reference numbers to processes, forms and policies. This can be quite time consuming and it would be great if Promapp automatically generated and displayed unique identification references for processes and forms. Would be a great customer selling point to ISO accredited companies.

    13 votes

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  2. 13 votes

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  3. Documents: force a search of existing Promapp documents before adding a document

    Documents: force a search of existing Promapp documents before adding a document

    There is currently no way (other than rigorous training) to ensure editors check for the existence of a document in Promapp before adding a new document into a process. This results in many duplicated documents.
    Proposed solution: Restrict the first step of creating a document to a search of documents in Promapp to verify if the document has already been created in Promapp. Once verified that it does not exist provide the option then to either Upload or Link the new document.

    13 votes

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  4. Declined process - remove feedback response requirement

    When a process is declined, the submitter is notified in the Feedback/Improvement Suggestions view (in addition to email), which works well. However, to clear the notification, the submitter needs to respond to the declined notification and mark as resolved. This is unnecessary in most cases and overstates the number of feedback actually requiring action.
    Please consider a way to be notified of a declined process without the submitter needing to respond to the declined notification.

    13 votes

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  5. Promapp having an inbuilt Snagit tool

    It would be great if Promapp had an inbuilt Sangit tool. Snagit is great for caputring and editing images to use in procedures. Haivng one inbuilt into Promapp would save us having to purchase additional software to write procedures.

    13 votes

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  6. Singapore Data Center

    Most of the government or large commercial customers will not go for Promapp unless we have a data center in Singapore. Does Nintex have any plans of hosting Promapp in Singapore Data Center ?

    12 votes

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  7. Document owner rights for Expert by default

    I recently discovered that when an expert starts documenting a new process, they are not automatically given Document Owner rights to documents they upload. This means that while they are creating this process and it hasn't yet been approved they cannot make any changes to documents they add, and need to completely delete and readd the document. They can't even upload a new version or change the label.

    The workaround at the moment is to manually assign document ownership rights to individuals and this must be done at a folder level, however this is cumbersome and lacks logic. It would…

    12 votes

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  8. Ability to add roles to a responsibility

    As mentioned by Peter on the idea to increase the number of roles allowed to be assigned to an activity …

    The ability to add Roles to a Responsibility (in addition to being able to assign named persons to a responsibility) would be great and improve the communication of process changes to the right staff.

    Currently we only add staff to their job role, not to a generic responsibility as it's just not practical from a maintenance point of view to do so.

    If we could assign a role to a responsibility (or vice versa) that would mean staff receive…

    12 votes

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  9. Allow PO/PE to respond to feedback by replying to email directly, instead of having to go into Promapp site

    Currently the system automatically emails Process Owners and Process Experts when a piece of feedback is received against a process.

    It would be much easier for the users to respond to feedback if they did not need to open up Promapp and if instead, the user replied to the automated email with their response. Similar to how Nintex Cases work, if support email you and you reply back to the email the response is automatically logged the case without you having to go into Customer Central.

    12 votes

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  10. Bulk move processes between Process Groups

    It would be great if Promasters were able to move bulk processes between Process Group. We encourage staff to search for processes so the Process Groups are merely for permission purposes. It would also be great if this bulk moving function didn't create a notification on the dashboard as it does not impact the process.

    12 votes

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  11. Remove review dates from archived processes so they don't flag

    Archived processes are also listed under [Processes due for review] on [My Dashboard] under [My Reviews].

    It would be good if the review dates from archived processes were removed as they were being archived or ignored in generating the report so that archived processes don't appear on the current list for review.

    12 votes

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  12. Group approval

    Allow users to be set up as Group Approval at a process level.

    We have a few large Teams that own overall processes - is there a way that we can set up approvers as a group - for example Anna is a process expert, she needs to be an approver of all changes - if John and Mary approve changes Anna is OK with that and trusts them to approve (a bit like delegated approvers) and wants their approval to let the process move to publish without the process waiting for Anna to approve

    12 votes

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  13. Apply promaster role by file structure

    We are a large organisation and have many different Business Units that can access other Teams processes. To enable them to be self sufficient if we could apply the Promaster access at a file level this wouls allow the Teams to be able to add additional approvers and move their file structure around etc without some of the other Promaster functionality

    12 votes

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  14. Add a drop down when selecting group shortcuts

    Need the ability to filter through files when selecting a process group shortcuts, we have alot of processes and it is hard to establish when they have the same file structure in different BU's where to place the shortcut process.

    Similar to Note - add procedure : where you have a search bar available

    12 votes

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  15. Excel Exports to include Process ID

    I think it would be great if the Excel exports includes the Process ID. An example of a use case would be:
    Following up on overdue (review) processes. We would download the report, and follow up with the process owners and experts (outside of Promapp).
    Then if we were to run the report again a week later, we can use the Process ID to filter out the ones we have already contacted.

    We can use Process names at the moment, but that can be changed (in the future) and is not something unique that stays with the process.

    12 votes

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  16. Ability to filter Processes Awaiting Approval by Approver

    Ability to filter Processes Awaiting Approval by Approver in order to facilitate sending a report to each approver. Ideally, an automatic report that would be sent to each approver after x number of days of not being approved but could be manually filtered and sent in the meantime

    11 votes

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  17. Add an option to remove the Document Changes tab from the My Changes tab of My Dashboard

    Some senior managers find that telling them to look at documents linked to processes is a step too far for their valuable time – they just want to focus on processes (new, changed, awaiting their approval). Some processes can have 10 or 20 documents linked, which means the Dashboard number is quickly dominated by documents, not the key focal point which is processes.
    I have received much feedback from senior managers asking for this clutter to be removed

    11 votes

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  18. Enable multiple types of tags (e.g. Lean AND timeframe) to be shown on the map at once

    As we increase in process maturity more users would like to use active/wait timeframes and lean tags. At the moment only one tag can be shown on the map at a time. It would be great if you could select more than one (e.g. active AND wait times, active time AND lean, lean AND system) rather than toggling between options.

    This is particularly important for the staff undertaking Lean Six Sigma training and improving processes.

    11 votes

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  19. Enable more than one activity in decision matrix

    When you have a decision, you can set it to go to next activity, another process or add in another activity completely but it can only be one activity with multiple tasks. Would like to be able to add at least another additional activity. Find we add heaps of details to the tasks/notes and it can become messy. There’s not enough to warrant a whole new process but too much to fit into just the one activity

    11 votes

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  20. Fix roles when scrolling through a process

    When looking at a large process the roles on the left side at the beginning of the process map are not visible any more when scrolling to the right towards the end of the process map.

    It would be great if this part of the map could be fixed when scrolling through just like in Excel.

    11 votes

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