There is no way to delegate your approvals when going on annual leave. There is the capability to bulk transfer Process Experts or Process Ownership but updating Additional Approver and Publishers has to be updated by each individual Process

When adding tasks to an activity you are required to scroll up to the top of the activity to add a note or attach/link a document. If the system would freeze the task bar at the top of the screen so the functionality was always available that would allow for easier use. This could be set up similar to the Add Activity, Add Process Link functionality that currently exists.

There is a large need to be able to consume process information on a mobile device while away from a desktop - example: in a factory or plant, maintenance in the field, sales on the road, etc.

This could be through an app for Promapp or a responsive site that could be more easily consumed on a phone or tablet.

Being able to add a Process Group as a favourite would make working much more efficient as I wouldn't have to constantly navigate through specific pathways to get to the process group I am working in.

With hundreds of processes requiring review that include 10 or more screenshots or videos (images) it is painfully time consuming going through each item individually for each process. As these images also require a review it creates hundreds of items for review in the backlog.

As all images, videos, and documents attached to a process are reviewed at the time of the process review it would awesome if when a process is reviewed that all the attachments are considered reviewed and marked as complete at the same time.

When requesting a process to be archived we need the ability to provide some explaination to the approvers as to why it is being archived

Add a "back" button that will also users to click through linked processes and get back to where they started. With breadcrumbs turned off, there is not efficient way for end users to walk through a complex process.

When you transfer Ownership (Owner/Expert) of a process, you should also get the option to transfer any @TODO within that process that are assigned to the same person.
OR
Facility to transfer @TODO that are assigned to a particular person on mass.

It would be extremely useful if Promapp could at the very least produce a report on any broken web links in processes (ie. links to intranet or internet that are no longer accurate or available)

Currently there is a limit of 6 roles able to be assigned to any activity. This has lead to having to create an increasing number of group roles or responsibilities purely to use for the process e.g. xx requestor, xx approver, etc. I would like to be able to add all of the roles that will perform this action. Creation of additional roles creates an unnecessary administrative burden.

When a change is made to a process a trigger email should be sent to any Dependancies/Inputs/Outputs process process owners/experts to see if the change effects their process - this would allow end to end thinking and visibility of changes

This request has come up time and time again and pertains to procedure view rather than map view. There are times we'd like to call special attention to viewer to some section(s) and currently it's quite challenging.

Documents cannot be deleted if they are attached to a published process (which is fair) however they also cannot be deleted if they are attached to an unpublished process, which is harder to track down.

This also makes identifying orphaned documents much harder since there are false positives.

Showing the unpublished processes (along with an indicator) would make this much easier.

Review dates should calculate from the date the review is DONE not the day it is due.

review dates should be more flexible - if review is done in the middle of the review period why can't we mark it as reviewed and reset the schedule?

Some immediate benefits we are looking for are:
- Ability to create reporting/ dashboard based on company specific KPI's
- Ability to combine data from other company systems i.e. Learning Management System into one report/ dashboard
- Ability to schedule and automatically email reporting

When writing a process with attachments, especially screenshots, it is often not necessary for that image to be added to the documents library. It would be great to be able to tick a box that says this document is not required in the library but is still attached to the process, that way it would reduce image clutter in the library (that really should be for documents) and reduce the amount of reviews required on individual document library items

RACI on Activities/Tasks:

1. On Activities we can only relate responsible role but not accountable.


2. On Tasks there is no option of mapping any RACI assignments

Recommendation: Transfer the existing functionality on Task level (instead of Activity) and then populate it automatically on the Activity level to create the swimalane