7 - Nintex Promapp

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  1. Delegation of Process Responsibilities

    There is no way to delegate your approvals when going on annual leave. There is the capability to bulk transfer Process Experts or Process Ownership but updating Additional Approver and Publishers has to be updated by each individual Process

    59 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow the Add Task, Add Note, Add Document function to scroll down when adding tasks

    When adding tasks to an activity you are required to scroll up to the top of the activity to add a note or attach/link a document. If the system would freeze the task bar at the top of the screen so the functionality was always available that would allow for easier use. This could be set up similar to the Add Activity, Add Process Link functionality that currently exists.

    52 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mobile Access

    There is a large need to be able to consume process information on a mobile device while away from a desktop - example: in a factory or plant, maintenance in the field, sales on the road, etc.

    This could be through an app for Promapp or a responsive site that could be more easily consumed on a phone or tablet.

    49 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This is an important aspect and we want to get a super modernized, highly usable mobile experience in Promapp. This effort is behind a number of other priorities right now but we will update when we have a clearer view of timelines. I do not expect to get to this this calendar year.

  4. Ability to add Process Group as a Favourite

    Being able to add a Process Group as a favourite would make working much more efficient as I wouldn't have to constantly navigate through specific pathways to get to the process group I am working in.

    48 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Work on favouriting a process group has started, and we’re aiming for the April release to deliver this feature.

    Thanks!

  5. Review all images and documents attached to a process under the process review, rather than separately

    With hundreds of processes requiring review that include 10 or more screenshots or videos (images) it is painfully time consuming going through each item individually for each process. As these images also require a review it creates hundreds of items for review in the backlog.

    As all images, videos, and documents attached to a process are reviewed at the time of the process review it would awesome if when a process is reviewed that all the attachments are considered reviewed and marked as complete at the same time.

    46 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. When requesting a process to be archived we need the ability to provide some explaination to the approvers as to why it is being archived

    When requesting a process to be archived we need the ability to provide some explaination to the approvers as to why it is being archived

    42 votes
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    planned  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. "Back" button

    Add a "back" button that will also users to click through linked processes and get back to where they started. With breadcrumbs turned off, there is not efficient way for end users to walk through a complex process.

    42 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    This issue has been fixed with our 4.8.0 release. Users can navigate back using the browser back arrow after clicking through from a linked process.

    Unfortunately it was missed from our release notes but it will be updated shortly.

    Regards

    Kerry

  8. Mass transfer of @TODO (eg. when someone leaves the company)

    When you transfer Ownership (Owner/Expert) of a process, you should also get the option to transfer any @TODO within that process that are assigned to the same person.
    OR
    Facility to transfer @TODO that are assigned to a particular person on mass.

    38 votes
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    Open for voting  ·  4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Report on broken links

    It would be extremely useful if Promapp could at the very least produce a report on any broken web links in processes (ie. links to intranet or internet that are no longer accurate or available)

    37 votes
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    Open for voting  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Increase number of roles able to be assigned to an activity to more than 6

    Currently there is a limit of 6 roles able to be assigned to any activity. This has lead to having to create an increasing number of group roles or responsibilities purely to use for the process e.g. xx requestor, xx approver, etc. I would like to be able to add all of the roles that will perform this action. Creation of additional roles creates an unnecessary administrative burden.

    35 votes
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    Open for voting  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Trigger email sent to owner/experts of dependancies/inputs/outputs when a change to the process occurs

    When a change is made to a process a trigger email should be sent to any Dependancies/Inputs/Outputs process process owners/experts to see if the change effects their process - this would allow end to end thinking and visibility of changes

    34 votes
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    Open for voting  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Include ability to do text formatting within tasks and notes (text editor)

    This request has come up time and time again and pertains to procedure view rather than map view. There are times we'd like to call special attention to viewer to some section(s) and currently it's quite challenging.

    34 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Due to the Promapp paradigm that the best processes are simple, streamlined and very uncluttered, this is not on our roadmap for the short term.

    While we won’t recommend this approach for the same reasons as above, you may consider using *asterisks" ALL CAPS or other basic callouts if needed. I realize this isn’t your ideal solution but after so many years of seeing what works and what doesn’t, we want to make sure we aren’t losing our core paradigm.

  13. Show draft/unpublished processes that are using documents

    Documents cannot be deleted if they are attached to a published process (which is fair) however they also cannot be deleted if they are attached to an unpublished process, which is harder to track down.

    This also makes identifying orphaned documents much harder since there are false positives.

    Showing the unpublished processes (along with an indicator) would make this much easier.

    33 votes
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    2 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve the archiving functionality

    We have had a replacement of one of our key legacy systems with many of our processes now irrelevant as a result. The task of cleaning up has proven to be time consuming, frustrating and impossible to do within the application. I appreciate the concern about safely archiving the processes, but not at the cost of losing engagement of our staff with irrelevant processes now residing in our Promapp and being included in searches, reporting and dashboard.

    Features that would improve the archiving process from my point of view are:

    1. Allowing the user to archive a process while linked…

    33 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Process Review - Reviewed It vs Publishing Changes

    Currently for an 'Out of Date' process:

    If no changes are required, the Process owner/expert will go into their "My Reviews" page, click "Reviewed It" and provide a comment like "No changes required".

    If changes are required, the Process owner/expert will go into the process, make the necessary changes and get it published. However this still required the Process owner/expert to go back into "My Reviews", click "Reviewed It" and provide a comment (which will be the same comment as the comment left for submit for approval).

    Suggestion would be to:
    a.) make the review date be (re)calculated from the…

    32 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Process and Document Review dates configuration more flexible

    Review dates should calculate from the date the review is DONE not the day it is due.

    review dates should be more flexible - if review is done in the middle of the review period why can't we mark it as reviewed and reset the schedule?

    28 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Better system for lean tags

    We use lean tags a lot and some of the most frustrating things with this feature are we had to create work around because we didn't want the user experience to be polluted by potential improvement ideas found during the writing process. We hide our lean tags in 'hidden activities' but it doesn't hide it on the procedure view, only on the map view.

    In addition, there is no way to track whether a lean tag has been actioned (implemented, reviewed, not accepted) in Promapp.

    It would be great to see:

    (1) an option for lean tags to have a…

    27 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. API reporting capabilities

    Some immediate benefits we are looking for are:
    - Ability to create reporting/ dashboard based on company specific KPI's
    - Ability to combine data from other company systems i.e. Learning Management System into one report/ dashboard
    - Ability to schedule and automatically email reporting

    27 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all! Sorry for the slow response on this one as well as the delayed release. We will be releasing the Reporting API for Improvements Add on in Sept 2019 and next up will be API for Process data, followed by risk but timing on those is TBD.

  19. Option to decide if a document (image, video, pdf, etc) should be added to the Promapp library

    When writing a process with attachments, especially screenshots, it is often not necessary for that image to be added to the documents library. It would be great to be able to tick a box that says this document is not required in the library but is still attached to the process, that way it would reduce image clutter in the library (that really should be for documents) and reduce the amount of reviews required on individual document library items

    26 votes
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    5 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  20. RACI on Activities/Tasks

    RACI on Activities/Tasks:


    1. On Activities we can only relate responsible role but not accountable.

    2. On Tasks there is no option of mapping any RACI assignments

    Recommendation: Transfer the existing functionality on Task level (instead of Activity) and then populate it automatically on the Activity level to create the swimalane

    25 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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