7 - Nintex Promapp

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  1. Report to visualize the RACI matrix for each role

    Make it possible to extract a report for each role where its RACI is evidenced.
    This report would allow us to see for which processes a certain role is responsible, is consulted, is a stakeholder, etc.

    2 votes

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  2. Change the default email notifications subject: [Promapp] Treatment Signoffs escalated or overdue

    The https://au.promapp.com/nelsoncc/Dashboard/MyRisks/Simple link embedded in the default email notifications subject: '[Promapp] Treatment Signoffs escalated or overdue' is terrible and confuses most people (no reference to the underlying risk and/or risk owner)

    Changed the link to https://au.promapp.com/nelsoncc/Dashboard/MyRisks
    i.e. drop the /Simple

    1 vote

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    Open for voting  ·  0 comments  ·  Risk add-on  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Comments in training units

    When signing a staff member off in a competency unit, there is a text box to add comments and the option to attach a file. When that training record is viewed, there is an icon on that person's competency line, but no sign of any of the comments entered.
    Would like to be able to view/access comments entered when signing off training and competency.

    2 votes

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    Open for voting  ·  1 comment  ·  Onboarding & Training add-on  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Turn of Process Variations

    I would like an easy way to turn off variations in a process - i.e. click a button to have the standard version become the only process and all variations removed. Especially when there have been no changes.

    1 vote

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    Open for voting  ·  1 comment  ·  Process Variations  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Different colour settings for different page types

    To make it more obvious whether our users are viewing a procedure or policy page (and we have a third variation too) we would like to have a difference in formatting - such as the header being in a different coloured bar.

    4 votes

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  6. Add share button next to results in search

    In addition to the favourite button, it would be great to have the share process link button show up when searching. I often need to provide links to a number of processes and having to go into each one to get the link is a bit frustrating and slow, this would definitely make it more efficient!

    3 votes

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  7. Published process

    A user shouldn't be able to see search key words, this should just be a back end functionality. It makes it more confusing when searching for a process because it adds unnecessary text.

    A published process should have the linked inputs at the top and also linked outputs at the bottom. From a user end the owner, expert, background, triggers, inputs, outputs, RACI.. doesn't add value to them and if they're in map view they can't really see this. Would it not make sense to have them as back end screens
    If they have a problem with the process they…

    3 votes

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  8. Linked + parallel process

    You should be able to add linked processes within a task, you shouldn't have to add a note.

    For instance if you had a process how to onboard a new staff member and there were technical steps to follow, however most users know how to do this so you want it for a few, there should be an option to have a process linked to tasks like notes.
    With this you should be able to add text when linking a process, as sometimes it's an FYI or needs further instructions

    Also when using parallel activities there you should be able…

    2 votes

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  9. Approval process

    1. Currently if you need to change the Owner, Expert, add/remove key words you need the process to go through the approval process. You should be able to update this information without impacting the published version version as this realistically shouldn't impact the user.
      Most users don't look at the information at bottom of procedure view and certainly don't do this on map view.
      It also doesn't make sense that a new version needs to be published when an expert, owner are changed, these should be able to be changed without needing a process to be published. Especially when this doesn't…

    7 votes

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  10. Process Owner and Expert

    Currently you can only have 1 expert and owner. You should be able to have at least 2 experts, as some processes are cross functional so it's useful to know who to ask.

    Additionally you should be able to have a 'department' or group as the owner and within that you can have multiple people able to sign off. You don't require all to sign off just one of them.

    13 votes

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    Open for voting  ·  3 comments  ·  Improvement add-on  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Add an option to disable user feedback

    We have a dedicated Change Process in our organisation that sits outside of Promapp. We would like to be able to disable the feedback feature so that people must use the correct channel. Perhaps there is already an option, but I could not locate it. Many thanks

    1 vote

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  12. Ability to filter Processes Awaiting Approval by Approver

    Ability to filter Processes Awaiting Approval by Approver in order to facilitate sending a report to each approver. Ideally, an automatic report that would be sent to each approver after x number of days of not being approved but could be manually filtered and sent in the meantime

    20 votes

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  13. Singapore Data Center

    Most of the government or large commercial customers will not go for Promapp unless we have a data center in Singapore. Does Nintex have any plans of hosting Promapp in Singapore Data Center ?

    12 votes

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  14. Add a View Only Privilege Type

    It would be good to have a 4th privilege option added to make the limiting of process creation easier to manage. Currently to have a view only user type you need to switch on the "limit process creation to PM, BA and PC" option in config which then means that you need to add users to the PC role in each process group manually.

    It would be much easier to have a privilege available where view only access can be set at the user level rather than managing process creation user by user in each process group.

    4 votes

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  15. Scoring scheme - mix of calculated and manual residual

    A scoring scheme for the risk register that includes the following five options:

    · Inherent likelihood
    · Inherent consequence
    · Control effectiveness
    · Residual likelihood
    · Residual consequence

    The current manual residual scoring scheme does not have anywhere to record the control effectiveness.

    1 vote

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  16. Risk scores automatically adjust

    Staff have requested to include climate change risks in the Promapp risk register. The issue is that risk scores for these change over time. It would be great if risk scores could be configured to adjust automatically with time triggers.

    1 vote

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  17. Ability to have fields in Improvements Module that allows you to complete on closure

    In the Improvements module you are able to make fields mandatory on reporting or assigning. It would be great to have fields that are mandatory to be completed at close out. We have certain fields that would be great for monitoring purposes for example if our customer complaints were substantiated or not this field needs to be completed at close out and also a final cost for the improvement or customer complaint needs to be completed at the final close out. So if there is a prompt prior to close out that ensures it has been filled in prior to…

    3 votes

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  18. Ability to attach more than one document per incident action

    Currently you can only attach one document to an incident action, there is no way to attach more documents as evidence of the action having being completed.

    2 votes

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  19. Ability to delete completed incident actions

    Currently an incident action cannot be deleted once the action is completed. If someone creates an action with an error and mistakenly completes it, it can not be removed from the incident, the only workaround is deleting the whole incident and create a new one, which would affect all involved parties. Promasters should be able to delete them

    3 votes

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  20. Add 'Process Writer' field so writers can receive notifications

    Our business has process writers that write on behalf of SMEs and Owners. They do not receive notifications when there is feedback provided nor when processes are ready for review. If there was a Process Writer field they would be able to receive notifications and see all feedback sent through for them to action or acknowledge

    3 votes

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