7 - Nintex Promapp

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  1. Add report for all processes by role keyword

    Often times we need to together the processes by a specific department. This will include several roles (ie Purchasing - Contract Admin, Purchasing - Buyer, etc). At a minimum, I would like to see a report that can search on role keyword to be exported to Excel with minimode links. I would really like to be able to print this package of processes to be able to provide to an executive leader, as they generally prefer to get the pdf version in a packaged manner.

    12 votes

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  2. Enable more than one activity in decision matrix

    When you have a decision, you can set it to go to next activity, another process or add in another activity completely but it can only be one activity with multiple tasks. Would like to be able to add at least another additional activity. Find we add heaps of details to the tasks/notes and it can become messy. There’s not enough to warrant a whole new process but too much to fit into just the one activity

    12 votes

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  3. Ability to add roles to a responsibility

    As mentioned by Peter on the idea to increase the number of roles allowed to be assigned to an activity …

    The ability to add Roles to a Responsibility (in addition to being able to assign named persons to a responsibility) would be great and improve the communication of process changes to the right staff.

    Currently we only add staff to their job role, not to a generic responsibility as it's just not practical from a maintenance point of view to do so.

    If we could assign a role to a responsibility (or vice versa) that would mean staff receive…

    12 votes

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  4. Allow PO/PE to respond to feedback by replying to email directly, instead of having to go into Promapp site

    Currently the system automatically emails Process Owners and Process Experts when a piece of feedback is received against a process.

    It would be much easier for the users to respond to feedback if they did not need to open up Promapp and if instead, the user replied to the automated email with their response. Similar to how Nintex Cases work, if support email you and you reply back to the email the response is automatically logged the case without you having to go into Customer Central.

    12 votes

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  5. Apply promaster role by file structure

    We are a large organisation and have many different Business Units that can access other Teams processes. To enable them to be self sufficient if we could apply the Promaster access at a file level this wouls allow the Teams to be able to add additional approvers and move their file structure around etc without some of the other Promaster functionality

    12 votes

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  6. Add a drop down when selecting group shortcuts

    Need the ability to filter through files when selecting a process group shortcuts, we have alot of processes and it is hard to establish when they have the same file structure in different BU's where to place the shortcut process.

    Similar to Note - add procedure : where you have a search bar available

    12 votes

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  7. Excel Exports to include Process ID

    I think it would be great if the Excel exports includes the Process ID. An example of a use case would be:
    Following up on overdue (review) processes. We would download the report, and follow up with the process owners and experts (outside of Promapp).
    Then if we were to run the report again a week later, we can use the Process ID to filter out the ones we have already contacted.

    We can use Process names at the moment, but that can be changed (in the future) and is not something unique that stays with the process.

    12 votes

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  8. Move Triggers and Inputs section on Procedure to the top

    Wouldn't it make sense for the 'Triggers and Inputs' section to be at the top rather than at the end of the procedure. They are supposed to support the user experience by providing information on what triggers the process yet most users would not know to scroll to the end of procedure to see them. A trigger starts the process, so it makes sense for it to be at the beginning.

    10 votes

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  9. Key search words can be changed without Process Owner/Expert approval

    It would be fantastic if we could make Key search words editable without needing to get additional approval from Process Owners and Process Experts, similar to when we change Process Review Dates.

    We want to be easily be able to update Key Search Terms against a process with mimal red tape, this way we can action feedback regarding navigation and discovery of processes immediately without having to go through and approval workflow.

    It could be made similar to Process Review Dates and cycles, where the change is logged in the chat log but it doesn't need explict signoff.

    10 votes

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  10. Feedback tool to provide open history to new owner/expert

    When a current owner/expert leaves and a new owner/expert is allocated, the historical open feedback does not carry through to new owner on the dashboard.

    Please can this information be made transferable.

    10 votes

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  11. Create an Overview (end to end) Process View automatically

    Provide the ability for Promapp to automatically create overview (end to end) process views from process that are linked together instead of having to manually create that overview.
    Refer to the attached document for a mockup example (the last page shows the auto generated overview process created from the processes shown in the preceding pages

    10 votes

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  12. Set default print options

    It would be great to set default print options for the company to have a standard when generating a PDF for a process.

    As a Promaster I can set the default print options to what the company agrees on e.g. Flowchat ticked, Timeframe unticked, Colums 1, etc...
    The users can individually select other print options if they need to when printing the individual process.

    9 votes

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  13. Show input/trigger and output title in map view

    We notice that staff rarely look at the inputs and outputs because in the map view it doesn't show what the specific input/output is, and in the procedure view the input is listed at the end of the process activities. Therefore our inputs/trigger information is mapped as Activity 1 in most processes.

    Suggestion to improve this: the green input/trigger box show the activity name - as it does for each activity in the body of the process. Likewise for the output box.

    9 votes

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  14. Checklist permissions

    Hi
    It would be good to be able to set permissions on checklists.
    At the moment checklists are open to anyone – they can’t be locked down – anyone can edit them.
    It would be good to have the option to have set users/groups to be able to view/edit/create checklists.

    8 votes

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  15. Improve unsuccessful search functionality

    It would be great to pull a report on the words users search so that we can see if the process titles or key words need to be changed to help users find the right processes.
    Would also be good if the search didn't find any matches to provide suggested search terms (similar to Google)

    8 votes

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  16. Ability to alter the brand and colours

    Having the ability to alter the colours of Promapp would be a useful feature for organisations to customise it to their own branding.

    You can currently do this for the emails, which is great. However being able to do it for the general site would also be very helpful with embedding the system within the business.

    Even a small change such as allowing Promasters to customise the blue bar, buttons and font would be a significant change.

    8 votes

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  17. New report for all users - list of roles and responsibilities

    We are a very large organisation and have over 1,000 roles/responsibilities in Promapp (job titles in our HR system are used for roles, responsibilities are used for generic responsibilities).

    Creation of roles is locked down to Promasters.

    I often receive requests to create roles that already exist, it's just that the person couldn't find it. The only place they can try to see roles is when they are assigning an activity!

    Unfortunately this isn't helped by the fact that our HR system doesn't appear to use consistent abbreviations ie sometimes senior is abbreviated as snr and other times as sen.…

    8 votes

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  18. More detail in 'Process Approval Workflow Status'

    The 'Process Approval Workflow Status' report currently provides a published/unpublished status for processes. It would be helpful if this report could include more detail of the exact stage of approval that the process is in, rather than 'unpublished', and also who has provided what approvals and whose are outstanding (see example attached of our manual workaround).This is particularly useful information for onboarding clients who will have a large amount of unpublished processes at first.

    8 votes

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  19. Remove Contact Support

    Allow me to hide the Contact Support under the Help menu. I don't want the general user contacting Nintex Support. Many times they are asking a question about a process that Nintex can't answer or they are reporting an issue that should be vetted through the Promasters or our internal help desk first.

    7 votes

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  20. Print process and his sub-processes incl. details of sub-processes

    Please integrate the sub-process details in the printing (PDF) of a (main-) process. The result should be a single document for the process, its details plus the integrated sub-processes and their details.
    Thank you.

    7 votes

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