7 - Nintex Promapp

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  1. Have the tool bar (Summary, Feeback, Change Log etc. tabs) visible on the Procedure Tab

    When a process has both "Map and Procedure" enable, the toolbar which has the (Summary, Feedback, Change Log, Documents,Targets, Systems, Tag and @Todo) tabs are only visible on the Map view. However when the process only has "Procedure" view enabled, the tool bar is visible in the Procedure view.

    Can we make it so that the toolbar is visible in both Map and Procedure view when the process as Display type = Map and Procedure?

    19 votes

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  2. Indicate when a note or task exists within activity step

    Ability to visually allow the reader to know that there is further detail under an activity like a task or note. Either by color of activity or some marker. Users do not inherently know to review the dialog box or procedure and may miss key information.

    18 votes

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  3. Disallow/Warn/Add config item to avoid publishing with unassigned activities

    Disallowing a process to be published when there are unassigned activities would stop that from occurring.

    Either that or, as a minimum, a warning pop up when the publish button is clicked.

    Alternately, make it a config item that clients can control eg 'Enable publish with unassigned activities' (default setting would be off)

    18 votes

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  4. Add "Expand All" and "Collapse All" option for notes

    Add expand and collapse all option for notes. This would help when comparing versions and when searching for words using Ctrl+F in the procedure tab.

    18 votes

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  5. Specify the 'Next' and 'Continue' Activity IDs in Process Text Description

    For decisions on a Process map it is obvious which Activity the "Yes" and "No" alternatives point to; however in the text description (the 'Procedure') it is less clear, and can be confusing for those users who prefer to read text without referencing the map.

    It would be helpful if the text description could be expanded to include the IDs of the Activities for the 'Yes' and 'No' alternative paths.

    18 votes

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  6. Improved functionality to search/assign responsibilities and roles

    When assigning a responsibility or role in the "Select Role" popup, there is no easy way to search other than scrolling down what is a rather large list.
    It would be good if there was a way to quick search the name of the role that would then filter only those that match the desired search term. This would save a lot of time.

    17 votes

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  7. Add Audit Logs for User Creation and Updates

    It would be helpful to have audit logs for user creation and changes to user accounts. Our organization has an Access Management team, so it would useful to be able to tell who created a user account or who made changes in the event there are questions or issues.

    15 votes

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  8. Policy links shouldn't display them as "Processes"

    When a Policy link is added to a Process (e.g. within a Note in the Process), the link reads "Process" which can be misleading.

    For example, at CST we have a Policy that describes when funds leaving an account should be processed as a Withdrawal vs. a Reversal (see attachment 1).

    But when that Policy is linked to a Process, the link doesn't say "Policy", it says "Process" see attachment 2). Ideally, the link should say Policy.

    15 votes

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  9. Ability to filter Processes Awaiting Approval by Approver

    Ability to filter Processes Awaiting Approval by Approver in order to facilitate sending a report to each approver. Ideally, an automatic report that would be sent to each approver after x number of days of not being approved but could be manually filtered and sent in the meantime

    14 votes

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  10. Reporting of User Addition/ Deletion

    Reporting availability on user addition and deletion by Promasters.

    [ ref:00D90q6Cb.5002v2cbjHX:ref ]

    14 votes

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  11. Enable multiple types of tags (e.g. Lean AND timeframe) to be shown on the map at once

    As we increase in process maturity more users would like to use active/wait timeframes and lean tags. At the moment only one tag can be shown on the map at a time. It would be great if you could select more than one (e.g. active AND wait times, active time AND lean, lean AND system) rather than toggling between options.

    This is particularly important for the staff undertaking Lean Six Sigma training and improving processes.

    13 votes

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  12. Singapore Data Center

    Most of the government or large commercial customers will not go for Promapp unless we have a data center in Singapore. Does Nintex have any plans of hosting Promapp in Singapore Data Center ?

    12 votes

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  13. Add report for all processes by role keyword

    Often times we need to together the processes by a specific department. This will include several roles (ie Purchasing - Contract Admin, Purchasing - Buyer, etc). At a minimum, I would like to see a report that can search on role keyword to be exported to Excel with minimode links. I would really like to be able to print this package of processes to be able to provide to an executive leader, as they generally prefer to get the pdf version in a packaged manner.

    12 votes

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  14. Enable more than one activity in decision matrix

    When you have a decision, you can set it to go to next activity, another process or add in another activity completely but it can only be one activity with multiple tasks. Would like to be able to add at least another additional activity. Find we add heaps of details to the tasks/notes and it can become messy. There’s not enough to warrant a whole new process but too much to fit into just the one activity

    12 votes

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  15. Process approval workflow order preference

    When processes require approval the 'Subject Expert' should approve prior to the 'Owner' as best practice, however, Promapp does not allow that. With Promapp, the 'Owner' can approve prior to the SME and has no visibility as to whether the SME has previously approved. This causes issues with SME no longer having the Approval button on the process, plus often the SME may have changes that can't be made once the 'Owner' has already approved.

    It would be more suitable for the SME to approve prior to the process notification for approval going to the 'Owner' for approval.

    12 votes

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  16. Ability to add roles to a responsibility

    As mentioned by Peter on the idea to increase the number of roles allowed to be assigned to an activity …

    The ability to add Roles to a Responsibility (in addition to being able to assign named persons to a responsibility) would be great and improve the communication of process changes to the right staff.

    Currently we only add staff to their job role, not to a generic responsibility as it's just not practical from a maintenance point of view to do so.

    If we could assign a role to a responsibility (or vice versa) that would mean staff receive…

    12 votes

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  17. Allow PO/PE to respond to feedback by replying to email directly, instead of having to go into Promapp site

    Currently the system automatically emails Process Owners and Process Experts when a piece of feedback is received against a process.

    It would be much easier for the users to respond to feedback if they did not need to open up Promapp and if instead, the user replied to the automated email with their response. Similar to how Nintex Cases work, if support email you and you reply back to the email the response is automatically logged the case without you having to go into Customer Central.

    12 votes

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  18. Apply promaster role by file structure

    We are a large organisation and have many different Business Units that can access other Teams processes. To enable them to be self sufficient if we could apply the Promaster access at a file level this wouls allow the Teams to be able to add additional approvers and move their file structure around etc without some of the other Promaster functionality

    12 votes

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  19. Add a drop down when selecting group shortcuts

    Need the ability to filter through files when selecting a process group shortcuts, we have alot of processes and it is hard to establish when they have the same file structure in different BU's where to place the shortcut process.

    Similar to Note - add procedure : where you have a search bar available

    12 votes

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  20. Excel Exports to include Process ID

    I think it would be great if the Excel exports includes the Process ID. An example of a use case would be:
    Following up on overdue (review) processes. We would download the report, and follow up with the process owners and experts (outside of Promapp).
    Then if we were to run the report again a week later, we can use the Process ID to filter out the ones we have already contacted.

    We can use Process names at the moment, but that can be changed (in the future) and is not something unique that stays with the process.

    12 votes

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