7 - Nintex Promapp

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  1. Multiple outputs when using decision diamond

    When using a decision diamond the process ends in two different places, which each have a distinct output. Unfortunately when entering an output there is no way to define which part of the process produces that specific output. The map shows both outputs flowing from both ends of the process.

    27 votes

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  2. New report for all users - list of roles and responsibilities

    We are a very large organisation and have over 1,000 roles/responsibilities in Promapp (job titles in our HR system are used for roles, responsibilities are used for generic responsibilities).

    Creation of roles is locked down to Promasters.

    I often receive requests to create roles that already exist, it's just that the person couldn't find it. The only place they can try to see roles is when they are assigning an activity!

    Unfortunately this isn't helped by the fact that our HR system doesn't appear to use consistent abbreviations ie sometimes senior is abbreviated as snr and other times as sen.…

    8 votes

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  3. Ability to enter inputs and outputs at Activity level

    It would be great if there were Inputs and Outputs fields available within each Activity that you can populate as you go, and then these automatically populate the Inputs and Outputs section.

    The ability to update them at the Process level should be retained but if we could reduce the need to add them twice (you already do it in the task level) it would also reduce the times you forget to update it at Process level.

    2 votes

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  4. Add "Expand All" and "Collapse All" option for notes

    Add expand and collapse all option for notes. This would help when comparing versions and when searching for words using Ctrl+F in the procedure tab.

    18 votes

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  5. Search Keyword added & a configurale report using Keywords

    Context:

    1. Overall, when in the initial dashboard(see below fig 1:), our people should be able to quickly search off the Dashboard (or using the top right search window) for a “Keyword” (in this case will be for an example, the keyword – “Response Plan”).
    2. If the Promapp process was set up correctly in “Edit” >> “Summary” (see below fig2:), and in “Search Keywords” near bottom of page (in this example, keyword entered is “Response Plan”) and the “Process Group” has been correctly allocated (in this case “Crush” – see fig3:), the result of the Keyword search for Response Plan by…
    4 votes

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  6. I would like to have an upload file to upload all the terminated users instead of going through one by one, similar to the creation of users

    I would like to have an upload file to upload all the terminated users instead of going through one by one, similar to the creation of users.

    2 votes

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  7. Escalation Matrix for Process Approval Workflow

    Within Process Approval Workflow it would be great if we could add an escalation matrix so that if an approver does not action in X amount of time, this then gets escalated to someone else and if they don't reply in X it gets escalated to Y and so forth

    5 votes

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  8. feedback

    Ability to reassign a feedback to another page. Users are commenting on a Policy page instead of the Procedure page. Our Owners/Experts in some teams are finding that they are redirecting the user to the correct page often and it would be easier to shift the feedback to the right page for them.

    1 vote

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  9. Add standard reasons in a drop-down box for comments

    Add standard reasons in a drop-down box for comments when publishing / reviewing processes EG: Minor Changes made to Position, or Updated position names, etc), and an option to write your own personal comment

    5 votes

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  10. Toggle to show resolved feedback in My Dashboard/My Feedback

    When a piece of feedback is marked as resolved, it disappears from the My Dashboard/My Feedback view. This means that Process Owners/Experts need to remember which process the feedback was against to go looking for previously resolved feedback. Suggest adding a toggle to the My Feedback view to see all feedback, including resolved feedback.

    4 votes

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  11. More obvious display of pending approvals

    When a process is sent for approval, it shows up in the approvers dashboard. To see who has/hasn't approved it, you need to place your mouse over the person icon.

    This isn't intuitive and is missed by most people and is one of the more common queries I get from experts and owners.

    If this icon had a header (like the rest of the fields) this would help draw attention to it. There also might be a better way of displaying this, such as a count or percentage of approvals completed. Or a series of checkboxes that show approval vs…

    2 votes

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  12. More detail in 'Process Approval Workflow Status'

    The 'Process Approval Workflow Status' report currently provides a published/unpublished status for processes. It would be helpful if this report could include more detail of the exact stage of approval that the process is in, rather than 'unpublished', and also who has provided what approvals and whose are outstanding (see example attached of our manual workaround).This is particularly useful information for onboarding clients who will have a large amount of unpublished processes at first.

    8 votes

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  13. Improve navigation

    Could you make your navigation in Promapp more like the standard MS Windows-style folder navigation? This would make it more second-nature to find things.

    Particular problems: 1) The UI uses three "home" buttons (see attachment). 2) It's unclear how to go up a level. Can I also use the browser back button? 3) The tiny links next to the third "home" button are not easily identified as containing folders. Thanks!!

    1 vote

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  14. Stakeholders to review processes.

    Once a process author/editor is happy with a process they should be able to submit it to the stakeholders for review before it goes to be approved. There would need to be configuration to exclude certain stakeholders such as ALLSTAFF. An idea would be possibly to allow the author to select a bunch of representative individuals to send the process to.

    1 vote

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  15. Add Audit Logs for User Creation and Updates

    It would be helpful to have audit logs for user creation and changes to user accounts. Our organization has an Access Management team, so it would useful to be able to tell who created a user account or who made changes in the event there are questions or issues.

    15 votes

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  16. Reporting of User Addition/ Deletion

    Reporting availability on user addition and deletion by Promasters.

    [ ref:00D90q6Cb.5002v2cbjHX:ref ]

    15 votes

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  17. Process hits by user - admin reporting function - to include embedded processes

    Currently hits by users on embedded processes do not show up in "Process hits by user" or any other report.

    To explain further

    What I am interested in is “Process hits by user” as this gives a feel for who is viewing and using what in terms of Promapp processes - this gives a picture on the buy-in from staff i.e. are they accessing and using Promapp appropriately or is it being bypassed or ignored.

    Because we have a shared Quality Management System manual with the “Simpli” instance of Promapp a large number of Process variation instances (Wellington City Council…

    5 votes

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  18. Sort out page and formatting breaks when printing procedures, currently images are separated from the tasks

    When printing processes the images are separated from the associated task making them hard to follow in the printed format. Formatting / Page breaks can only be cheated by changing image size but this can only be modified by reuploading images with less pixels as a workaround to the poor formatting of the PDF documents

    2 votes

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  19. Process Approval Workflow Report

    Within the Process Approval Workflow Status report can we add the notes for when someone approving has been \declined. Currently you can only see this in the other report but is relevant here for checking what is outstanding

    5 votes

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  20. Feedback tool to provide open history to new owner/expert

    When a current owner/expert leaves and a new owner/expert is allocated, the historical open feedback does not carry through to new owner on the dashboard.

    Please can this information be made transferable.

    10 votes

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