7 - Nintex Promapp

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  1. Have an 'internal feedback' option between PE/PO

    Have an internal feedback option for collaboration and workflow that is not published/available to the rest of Promapp users.

    This could be used for work in progress processes and collaboration. A user could either leave comments/review notes for updates/suggestions during improvement sessions.

    6 votes

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  2. Process reviews should not need to be republished

    When processes are up for review they often don't need any changes. At present we are forced to make a minor change (ie. add a space somewhere) just to trigger the approval process to remove the process from the review cycle. This also updates the version which should not be necessary. It would be great to see an option to acknowledge the process has been reviewed and mark it as complete without having to republish.

    6 votes

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  3. 3 votes

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  4. Process Acknowledgement - wording - "published" rather than "changed" when published by Promaster

    As Promaster when publishing processes, process changes to acknowledge states "process has been changed by [promaster name]", it would be preferable to state "process has been published by [promaster name]", I find employees think I am changing the process, where in fact as promaster I am publishing the process, not making the changes.

    7 votes

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  5. 8 votes

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  6. Being able to filter between overdue Processes and over due Documents

    Currenty on the "My Reviews" tab, you can see items which are Overdue, due in 3 months and due in 12 months.

    It would be great if we could expand the selection of filters by:
    - Adding a filter for Type i.e. Documents, Processes, Policies so our time poor Process Owners can focus their energies on the type of content which is higher risk
    - Adding flexible time filters - being able to filter by overdue, 3 and 12 months is great but if our owners want to see whats due in the comming month or comming 6 months they…

    2 votes

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  7. More detail in Status column of the Process List report

    It would be great to have more detail in the Status column of the Process List report. Currently there seems to be only Published or Unpublished. I'd like to see 'Awaiting Approval' or 'In Progress' rather than 'Unpublished'. That way it would reflect the status as shown in the process itself (next to the title).

    20 votes

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  8. Process approval workflow order preference

    When processes require approval the 'Subject Expert' should approve prior to the 'Owner' as best practice, however, Promapp does not allow that. With Promapp, the 'Owner' can approve prior to the SME and has no visibility as to whether the SME has previously approved. This causes issues with SME no longer having the Approval button on the process, plus often the SME may have changes that can't be made once the 'Owner' has already approved.

    It would be more suitable for the SME to approve prior to the process notification for approval going to the 'Owner' for approval.

    12 votes

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  9. Turn off scroll wheel zooming for embed pages

    When you embed a process in a SharePoint site, scrolling the page often ends up with the process map zooming out as you scroll past it.

    It would be good to change the default scroll behaviour to NOT change the zoom level, either in embedded pages, or within Promapp.

    1 vote

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  10. Show input/trigger and output title in map view

    We notice that staff rarely look at the inputs and outputs because in the map view it doesn't show what the specific input/output is, and in the procedure view the input is listed at the end of the process activities. Therefore our inputs/trigger information is mapped as Activity 1 in most processes.

    Suggestion to improve this: the green input/trigger box show the activity name - as it does for each activity in the body of the process. Likewise for the output box.

    9 votes

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  11. Improved wording and explaination in error messages

    It would be fantastic if there were a variety of error messages instead of the generic "Whoops that wasn't meant to happen" and "Contact your Promaster" error messages.

    Current when users come across those error messages they will contact the Promaster and provide a screenshot, however the message is so vague that it can be incredible difficult for the Promaster to trouble shoot before determining whether it needs to be escalated to Nintex Promapp as a bug. It would be great if the error message included a description of the type of error or a code of some sort etc.

    2 votes

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  12. SAML - Attribute Based Assignment possible

    We are shifting to AzureAD as our Identity and Access Solution. We have been told your product doesn't support Attribute-Based Assignment.

    The assignment of users should be able to be completed using with attribute-based functions Example expression:
    AAD Group = "MarketingUsers" then added to Promapp role “Marketing”

    Users can then be assigned the correct roles when they join or move teams automatically instead of the manual process which involves a delay to the user and a waste of admin time in provisioning and in UAR (user access review)

    1 vote

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  13. Enable 2 separate role allocation lists in the user profile (primary & secondary roles)

    Having the ability to allocate roles in 2 separate lists would enable roles to be allocated as a primary role or roles i.e. main job, and secondary role or roles i.e. interested in, which would effectively be a means to 'subscribe' to process notifications.

    The secondary role could be controlled by the user themselves as well in the User management page.

    The content of the notification email could be segregate by primary and secondary roles so the user can see which updates affect them directly and those that they have an interest in.

    1 vote

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  14. Publication Declined should revert new process to Unpublished instead of In Progress

    A new Process is in PAW (revision 0.xx) and Awaiting Publish. Once declined and back into editing state, it lists as In Progress. Instead, it needs to revert to Unpublished because the process has not been previously published. This inaccurate label confuses reporting.

    6 votes

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  15. When creating a process, have additional approvers as part of the approval workflow

    When creating a new process, even if you have delegated an additional approver to be part of the workflow, they are not 'counted' or brought in until it has been published at least one.

    As they are noted as part of the workflow, they should review/update changes from the start.

    6 votes

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  16. Ability to archive groups

    When we have archived all documents and processes within a group and an empty group remains, we are unable to delete or archive the group due to the content connected to it in the archive.

    We would like to have an ability to archive a group where it is empty of current content.

    4 votes

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  17. Clearer text in relation to Decision points

    Have had a request from one of our staff members - if you are reading the procedure text, rather than looking at the process map, it's a little confusing when you come to a decision point.

    Your options if you are linking to an activity as your yes or no are NEXT ACTIVITY and CONTINUE. It is not all that clear which bit is the next activity and which bit is the continuation (particularly for new users).

    The suggestion is that the text be clearer e.g. GO TO ACTIVITY 5.0, so you can tell exactly where to go. I know…

    1 vote

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  18. Improve unsuccessful search functionality

    It would be great to pull a report on the words users search so that we can see if the process titles or key words need to be changed to help users find the right processes.
    Would also be good if the search didn't find any matches to provide suggested search terms (similar to Google)

    8 votes

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  19. Allow the entering of other costs to get more complete view of total cost of process

    We are able to get cycle cost now, by adding time to activities and assigning the role to the activity. But that doesn't cover all the costs that may be associated with a process. Would be nice to be able to enter other costs as well, such as software cost, storage at Iron Mountain, etc. This would allow us to get a more complete view into the total cost for that process.

    4 votes

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  20. Multiple outputs when using decision diamond

    When using a decision diamond the process ends in two different places, which each have a distinct output. Unfortunately when entering an output there is no way to define which part of the process produces that specific output. The map shows both outputs flowing from both ends of the process.

    27 votes

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