7 - Nintex Promapp

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  1. Disallow/Warn/Add config item to avoid publishing with unassigned activities

    Disallowing a process to be published when there are unassigned activities would stop that from occurring.

    Either that or, as a minimum, a warning pop up when the publish button is clicked.

    Alternately, make it a config item that clients can control eg 'Enable publish with unassigned activities' (default setting would be off)

    18 votes

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  2. Fix timings so that when linking a process within a process the linked process retains only it's time

    When creating process 1, 2 and 3 and a timing is made on each process and I then link Process 1 to Process 2 in Process 2 and then 2 to 3, Currently when linking process 1 to 2, process 2 has an aggregated time of Process 2 and 3 and then if process 2 is linked to 3 process 2 carries over the time taken for both process 1 and 2. This amount gets confusing when it is a mega process with many processes. Solution would be to provide actual individual process time and show these aggregated time when…

    2 votes

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  3. View completed checklist in the Process

    I would like to be able to see completed checklists in the process view - can currently only see active checklists.
    yes we can see them in the all checklists area, but there is no ability to filter these by process group

    2 votes

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  4. Allow PO/PE to respond to feedback by replying to email directly, instead of having to go into Promapp site

    Currently the system automatically emails Process Owners and Process Experts when a piece of feedback is received against a process.

    It would be much easier for the users to respond to feedback if they did not need to open up Promapp and if instead, the user replied to the automated email with their response. Similar to how Nintex Cases work, if support email you and you reply back to the email the response is automatically logged the case without you having to go into Customer Central.

    12 votes

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  5. Accurate cost calculation

    The timeframes/costs have been designed the average cost per hour calculation doesn't take into consideration the number of working hours in the configuration settings, it uses the 8 hours regardless of this setting.

    As 8 hours is not applicable to our business, we have different working hours in configuration setting. We have to recalculate cost manually when we use cost data from Promapp.

    It would be great if the cost calculation formula take consideration the number of working hours in the configuration settings.

    4 votes

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  6. Ability to navigate to process from Manage Groups

    One of our staff members has said that they would like to be able to click on a process name from Manage Groups and have that process open. This would help them decide which group to put the process in. Currently the processes are listed, with the ability to copy or archive via right-click, but they are not links to the processes.

    3 votes

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  7. Process Methodology Checker

    I would like to request the ability to add a 'process methodology' checker in the process approval workflow, specifically before the process reaches the process owner/expert for approval.

    Usually this is done by the publisher (or Promaster) but we've found that often the methodology requires more work than the process content (as in our case, it’s the Process Expert that are documenting and submitting the processes) so the approval workflow becomes:
    1. Expert documents/edits process
    2. Expert submits for approval
    3. Owner approves
    4. Promaster declines and provides feedback on methodology (repeat steps 1-4 until process is ready to be…

    3 votes

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  8. function for an automation of the checklist where the process already has a checklist

    If there is a checklist in the process and the process has been changed to a new version, the checklist should be coming with the process as the process is generally reviewed but not checklist is reviewed as a part of reviewing. Current Promapp provides the version history in the change log but you have click to the version number to see the details. It is creating more steps for a pro master or user to review of the process improvement by adding more admin work. which means it require more time to go over the process.

    1 vote

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  9. Allow access to export from Promapp maps with Timing on them

    It would be great to have a report that can be run from Promapp that allows us to see what maps have timings next to them and which do not. This would allow us to use Promapp as a workload management tool

    1 vote

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  10. Multiple outputs when using decision diamond

    When using a decision diamond the process ends in two different places, which each have a distinct output. Unfortunately when entering an output there is no way to define which part of the process produces that specific output. The map shows both outputs flowing from both ends of the process.

    28 votes

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  11. New report for all users - list of roles and responsibilities

    We are a very large organisation and have over 1,000 roles/responsibilities in Promapp (job titles in our HR system are used for roles, responsibilities are used for generic responsibilities).

    Creation of roles is locked down to Promasters.

    I often receive requests to create roles that already exist, it's just that the person couldn't find it. The only place they can try to see roles is when they are assigning an activity!

    Unfortunately this isn't helped by the fact that our HR system doesn't appear to use consistent abbreviations ie sometimes senior is abbreviated as snr and other times as sen.…

    8 votes

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  12. Ability to enter inputs and outputs at Activity level

    It would be great if there were Inputs and Outputs fields available within each Activity that you can populate as you go, and then these automatically populate the Inputs and Outputs section.

    The ability to update them at the Process level should be retained but if we could reduce the need to add them twice (you already do it in the task level) it would also reduce the times you forget to update it at Process level.

    2 votes

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  13. Restrict viewing of linked processes in the output /input when sharing Minimode link

    Is this a bug or an improvement request - minimode sharing correctly restricts access to sub-process links; however, process links found in the input/output are freely available.

    When sharing minimode link we only want the external users to see that specific process information only (including the linked documents). However, any links to any processes should give the user an error message that they do not have access.

    3 votes

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  14. Add "Expand All" and "Collapse All" option for notes

    Add expand and collapse all option for notes. This would help when comparing versions and when searching for words using Ctrl+F in the procedure tab.

    18 votes

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  15. Search Keyword added & a configurale report using Keywords

    Context:

    1. Overall, when in the initial dashboard(see below fig 1:), our people should be able to quickly search off the Dashboard (or using the top right search window) for a “Keyword” (in this case will be for an example, the keyword – “Response Plan”).
    2. If the Promapp process was set up correctly in “Edit” >> “Summary” (see below fig2:), and in “Search Keywords” near bottom of page (in this example, keyword entered is “Response Plan”) and the “Process Group” has been correctly allocated (in this case “Crush” – see fig3:), the result of the Keyword search for Response Plan by…
    4 votes

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  16. I would like to have an upload file to upload all the terminated users instead of going through one by one, similar to the creation of users

    I would like to have an upload file to upload all the terminated users instead of going through one by one, similar to the creation of users.

    2 votes

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  17. Escalation Matrix for Process Approval Workflow

    Within Process Approval Workflow it would be great if we could add an escalation matrix so that if an approver does not action in X amount of time, this then gets escalated to someone else and if they don't reply in X it gets escalated to Y and so forth

    5 votes

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  18. feedback

    Ability to reassign a feedback to another page. Users are commenting on a Policy page instead of the Procedure page. Our Owners/Experts in some teams are finding that they are redirecting the user to the correct page often and it would be easier to shift the feedback to the right page for them.

    1 vote

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  19. Add standard reasons in a drop-down box for comments

    Add standard reasons in a drop-down box for comments when publishing / reviewing processes EG: Minor Changes made to Position, or Updated position names, etc), and an option to write your own personal comment

    5 votes

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  20. Named stakeholders don't show in user management

    Individuals can be named in a process as stakeholders and approvers. This is helpful but this isn't reflected in the user management screen.

    We've just discovered that someone who left the company (and had their Promapp account expired) is still marked as a stakeholder in a number of processes.

    1 vote

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