7 - Nintex Promapp

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  1. Process Methodology Checker

    I would like to request the ability to add a 'process methodology' checker in the process approval workflow, specifically before the process reaches the process owner/expert for approval.

    Usually this is done by the publisher (or Promaster) but we've found that often the methodology requires more work than the process content (as in our case, it’s the Process Expert that are documenting and submitting the processes) so the approval workflow becomes:
    1. Expert documents/edits process
    2. Expert submits for approval
    3. Owner approves
    4. Promaster declines and provides feedback on methodology (repeat steps 1-4 until process is ready to be…

    3 votes

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  2. Fix timings so that when linking a process within a process the linked process retains only it's time

    When creating process 1, 2 and 3 and a timing is made on each process and I then link Process 1 to Process 2 in Process 2 and then 2 to 3, Currently when linking process 1 to 2, process 2 has an aggregated time of Process 2 and 3 and then if process 2 is linked to 3 process 2 carries over the time taken for both process 1 and 2. This amount gets confusing when it is a mega process with many processes. Solution would be to provide actual individual process time and show these aggregated time when…

    2 votes

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  3. View completed checklist in the Process

    I would like to be able to see completed checklists in the process view - can currently only see active checklists.
    yes we can see them in the all checklists area, but there is no ability to filter these by process group

    2 votes

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  4. API reporting capabilities

    Some immediate benefits we are looking for are:
    - Ability to create reporting/ dashboard based on company specific KPI's
    - Ability to combine data from other company systems i.e. Learning Management System into one report/ dashboard
    - Ability to schedule and automatically email reporting

    60 votes

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    24 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all! Sorry for the slow response on this one as well as the delayed release. We will be releasing the Reporting API for Improvements Add on in Sept 2019 and next up will be API for Process data, followed by risk but timing on those is TBD.

  5. Show what checklists users are assigned to

    Would it be possible to show what checklists users are assigned to under their User profile e.g. like we can see which processes and groups they're assigned to under their user profile. This would assist to re-assign checklist tasks for those users who leave. At the moment there's no visibility over any checklists a user may be involved in from a system management level.

    1 vote

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  6. Escalation Matrix for Process Approval Workflow

    Within Process Approval Workflow it would be great if we could add an escalation matrix so that if an approver does not action in X amount of time, this then gets escalated to someone else and if they don't reply in X it gets escalated to Y and so forth

    5 votes

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  7. Add standard reasons in a drop-down box for comments

    Add standard reasons in a drop-down box for comments when publishing / reviewing processes EG: Minor Changes made to Position, or Updated position names, etc), and an option to write your own personal comment

    5 votes

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  8. Include ability to do text formatting within tasks and notes (text editor)

    This request has come up time and time again and pertains to procedure view rather than map view. There are times we'd like to call special attention to viewer to some section(s) and currently it's quite challenging.

    43 votes

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  9. Search Keyword added & a configurale report using Keywords

    Context:

    1. Overall, when in the initial dashboard(see below fig 1:), our people should be able to quickly search off the Dashboard (or using the top right search window) for a “Keyword” (in this case will be for an example, the keyword – “Response Plan”).
    2. If the Promapp process was set up correctly in “Edit” >> “Summary” (see below fig2:), and in “Search Keywords” near bottom of page (in this example, keyword entered is “Response Plan”) and the “Process Group” has been correctly allocated (in this case “Crush” – see fig3:), the result of the Keyword search for Response Plan by…
    4 votes

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  10. Toggle to show resolved feedback in My Dashboard/My Feedback

    When a piece of feedback is marked as resolved, it disappears from the My Dashboard/My Feedback view. This means that Process Owners/Experts need to remember which process the feedback was against to go looking for previously resolved feedback. Suggest adding a toggle to the My Feedback view to see all feedback, including resolved feedback.

    4 votes

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  11. Automate role changes and exits

    Updating roles for users and reassigning tasks takes significant time by the Promasters.

    Could automation be built into Promapp allowing quicker position changes? Maybe an excel import that updates employee's assigned roles and deactivates others?
    As an added bonus, making exiting staff inactive and possibly reporting on inactive staff with processes?

    If any one has feedback on how they go about it, I'd be happy to hear it.
    Thank you

    22 votes

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  12. Specify the 'Next' and 'Continue' Activity IDs in Process Text Description

    For decisions on a Process map it is obvious which Activity the "Yes" and "No" alternatives point to; however in the text description (the 'Procedure') it is less clear, and can be confusing for those users who prefer to read text without referencing the map.

    It would be helpful if the text description could be expanded to include the IDs of the Activities for the 'Yes' and 'No' alternative paths.

    18 votes

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  13. Restrict viewing of linked processes in the output /input when sharing Minimode link

    Is this a bug or an improvement request - minimode sharing correctly restricts access to sub-process links; however, process links found in the input/output are freely available.

    When sharing minimode link we only want the external users to see that specific process information only (including the linked documents). However, any links to any processes should give the user an error message that they do not have access.

    3 votes

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  14. I would like to have an upload file to upload all the terminated users instead of going through one by one, similar to the creation of users

    I would like to have an upload file to upload all the terminated users instead of going through one by one, similar to the creation of users.

    2 votes

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  15. Feedback tool to provide open history to new owner/expert

    When a current owner/expert leaves and a new owner/expert is allocated, the historical open feedback does not carry through to new owner on the dashboard.

    Please can this information be made transferable.

    10 votes

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  16. Show user a different message for unpublished processes (not access denied)

    Sharing processes is the great strength of Promapp, but we still find that some experts/owners get confused about who can/cannot see processes that are not yet published.

    Quite regularly I will get requests for "access" to Promapp which are actually requests for an draft process to be published. Because the user get an "access denied" error, it appears to be about permissions. A more helpful message would be something like "this process has not yet been published so is hidden to avoid confusion. Contact the process expert and/or owner for an update." then list the owner and expert.

    26 votes

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  17. Ability to enter inputs and outputs at Activity level

    It would be great if there were Inputs and Outputs fields available within each Activity that you can populate as you go, and then these automatically populate the Inputs and Outputs section.

    The ability to update them at the Process level should be retained but if we could reduce the need to add them twice (you already do it in the task level) it would also reduce the times you forget to update it at Process level.

    2 votes

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  18. function for an automation of the checklist where the process already has a checklist

    If there is a checklist in the process and the process has been changed to a new version, the checklist should be coming with the process as the process is generally reviewed but not checklist is reviewed as a part of reviewing. Current Promapp provides the version history in the change log but you have click to the version number to see the details. It is creating more steps for a pro master or user to review of the process improvement by adding more admin work. which means it require more time to go over the process.

    1 vote

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  19. Allow access to export from Promapp maps with Timing on them

    It would be great to have a report that can be run from Promapp that allows us to see what maps have timings next to them and which do not. This would allow us to use Promapp as a workload management tool

    1 vote

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  20. Mobile Access

    There is a large need to be able to consume process information on a mobile device while away from a desktop - example: in a factory or plant, maintenance in the field, sales on the road, etc.

    This could be through an app for Promapp or a responsive site that could be more easily consumed on a phone or tablet.

    59 votes

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