Within the Process Approval Workflow Status report can we add the notes for when someone approving has been \declined. Currently you can only see this in the other report but is relevant here for checking what is outstanding

Perhaps this is just rookie error but my colleagues and I have had very difficult time figuring out all the the linkages between processes and process groups that need to be undone in order to archive and delete. I suspect there could be better prompts or automated breaking of links

The file upload of users that have changed their role, is adding their new role to their User profile, but is not removing the old roles.

With nearly 9000 users it is a huge administrative task to remove roles manually.

It would be great to be able to use the user import function as a true update of the users profile.

When a Policy link is added to a Process (e.g. within a Note in the Process), the link reads "Process" which can be misleading.

For example, at CST we have a Policy that describes when funds leaving an account should be processed as a Withdrawal vs. a Reversal (see attachment 1).

But when that Policy is linked to a Process, the link doesn't say "Policy", it says "Process" see attachment 2). Ideally, the link should say Policy.

One of the major strength's of Promapp is the ability to connect individual processes to show the bigger picture and create context.
To help create this, some of our teams are creating 'overview' processes which are made up of Process Links (no additional activities).

However these take a bit of time to create and manage and it would be useful if they could be auto-generated (even if they didn't have swim lanes). I've seen this done before in other process mapping tools where it draws arrows between the processes that have a relationship (through triggers/outputs).

To enable an audit of the Groups structure it would be great to have the ability to export that structure out of Promapp and into Excel for example.
The export could look something like the attached screenshot.

Ability to reassign a feedback to another page. Users are commenting on a Policy page instead of the Procedure page. Our Owners/Experts in some teams are finding that they are redirecting the user to the correct page often and it would be easier to shift the feedback to the right page for them.

Add User Name or Email Address details to Process List report - currently there is First Name and Last Name is available. As a governance piece, different business units would like to contact Owners and Experts for specific processes from different folders within Promapp. It would also identify active team members via Owner/Expert information which will allow the creation of mailing lists for business units (this is difficult to separate out into business units when you pull a full User List)

Individuals can be named in a process as stakeholders and approvers. This is helpful but this isn't reflected in the user management screen.

We've just discovered that someone who left the company (and had their Promapp account expired) is still marked as a stakeholder in a number of processes.

Additional approvers should have the full functionality, vision and capability to respond to feedback not just the owner/expert.

If an additional approver is part of the approval process then they should receive an email regarding actioning feedback.

I think it would be great if the Excel exports includes the Process ID. An example of a use case would be:
Following up on overdue (review) processes. We would download the report, and follow up with the process owners and experts (outside of Promapp).
Then if we were to run the report again a week later, we can use the Process ID to filter out the ones we have already contacted.

We can use Process names at the moment, but that can be changed (in the future) and is not something unique that stays with the process.

Promapp has no true AD connection even with SSO. Using the AD connector and a Promapp connector, be able to set Promapp roles and global variations in a dynamic was. so that when new people get hired they can be automatically provisioned in PROMAPP

Hi, received the following suggestion from one of our users:
"I note I can only identify where I have given feedback if I navigate to the feedback dashboard; is there something that could be displayed /flagged on the front screen of 'processes I'm in' to save the user duplicating a response they have previously given - something more visual would be beneficial."

Need the ability to filter through files when selecting a process group shortcuts, we have alot of processes and it is hard to establish when they have the same file structure in different BU's where to place the shortcut process.

Similar to Note - add procedure : where you have a search bar available

Could you make your navigation in Promapp more like the standard MS Windows-style folder navigation? This would make it more second-nature to find things.

Particular problems: 1) The UI uses three "home" buttons (see attachment). 2) It's unclear how to go up a level. Can I also use the browser back button? 3) The tiny links next to the third "home" button are not easily identified as containing folders. Thanks!!

We are a large organisation and have many different Business Units that can access other Teams processes. To enable them to be self sufficient if we could apply the Promaster access at a file level this wouls allow the Teams to be able to add additional approvers and move their file structure around etc without some of the other Promaster functionality