7 - Nintex Promapp

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  1. Ability to add viewers to Incidents

    We would like to have the reporter of the incident to have the capability to add viewers to the reported incident when submitting the form. Once the ticket is submitted we don't want to have the users with the specific permission to edit the tickets to add a new viewer.

    3 votes

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  2. Show Total Annual Time in Hours in Cycle Cost and Related Reports

    We love the Timeframe Functionality.

    In the Map View under Cycle Cost it could be valuable that we include a value for Total Annual Time in hours. Currently we have the total Cycle Cost ($), Annual Volume and the calculated Total Annual Cost ($).

    In our firm and under our Lean program we provide values for annual estimated cost and time as estimates for business cases and to quantify value for improvement initiatives.

    Great too if the suggested value was also in the related reports: Process Cost Savings Report; Process Time Savings Report.

    Thanks for the consideration.

    3 votes

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  3. Ability to change improvement portfolio

    Within the Improvement Module, I'd like to be able to change the Improvement Portfolio for an improvement. It's doesn't appear that it's currently possible to do this.

    I'm utilising the Improvement Module to collect staff suggestions. Some of these suggestions will turn into an Engineering Change, which I also manage as a separate portfolio within the Improvement module.

    I would like to be able to change portfolio for an open improvement. Currently this isn't possible so i need to close the original improvement and cut and paste the information into a new improvement.

    3 votes

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  4. Lean Tag reporting to show expert, owner and review date

    It would be great to have the option to pull a report on Lean Tags that includes the expert, owner and review date

    3 votes

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  5. Improvements Module - Disabling of Locations

    We use the Improvements Module extensively to report our incidents and complaints. The Location field is of course an important field which determines where the item is sent to and the subsequent workflow. However we have now had the improvements module for about 4 years and our 'Locations' are changing. We cannot remove ones that have been previously used and if we type over ones they are changed historically back through items that are open and even closed. Should there not be an ability to disable location selections?

    3 votes

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  6. Ability to have fields in Improvements Module that allows you to complete on closure

    In the Improvements module you are able to make fields mandatory on reporting or assigning. It would be great to have fields that are mandatory to be completed at close out. We have certain fields that would be great for monitoring purposes for example if our customer complaints were substantiated or not this field needs to be completed at close out and also a final cost for the improvement or customer complaint needs to be completed at the final close out. So if there is a prompt prior to close out that ensures it has been filled in prior to…

    2 votes

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  7. Ability to attach more than one document per incident action

    Currently you can only attach one document to an incident action, there is no way to attach more documents as evidence of the action having being completed.

    2 votes

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  8. Conditional form fields in Improvement module

    We use the Improvement module to track workflow for incidents/events. It would be nice to see some form fields that are activated as a condition of response to a prior field. This would make the event submission experience cleaner for the user.

    2 votes

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  9. Removing Print option from Minimode

    It would be great if "Print" option can be removed from the MiniMode versions of the Processes. The purpose of MiniMode is to give you an always current process. While when people print the processes this "current/latest version" feature is compromised. Also printing doesn't help our environment anyways. The "Configure" section for Print, Import, Export actually has nothing/no options for Print. Either change the Title/Name in Configure to be just Import/Export or it would be awesome to provide a feature to turn printing on/off.

    2 votes

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  10. Filter on Incident Register

    In the improvements module, on the register page, there are filters for every status except one.

    I would like to request a filter for the “Ready to Close” status.

    1 vote

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  11. Supporting additional mark-ups that occur when staff copy and paste content into Improvement Module fields

    We have found that in reporting into this module (for incidents and complaints) that staff, for the purpose of streamlining entry, generally do a lot of copying and pasting of text. When we then export data to the CSV, which we then provide to a Calumo consultant for importation to a dashboard, there is extensive "hidden or special" characters (not visible in excel) which have to then be stripped using another program. (which is not always successful).
    Please see our previously lodged Support Case 00458545 for further detail.
    It would be helpful to have this detail stripped upon the exporting…

    1 vote

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  12. deeplink to the processtep in stead of only the process

    If you click on the URL of the process you get a map of the process

    We want to have a "deeplink" where you also get the popup with the information of the process step, for example process step 4.0 > see image

    I've already tried something by pasting an ID of the process step after the URL (&id=tspan3087_PPID-7), but that still doesn't work

    https://...../Process?processUniqueId=b(..)16a8c&id=tspan3087_PPID-7

    1 vote

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  13. Saving Processes and changes

    It would be great if there was an autosave function OR a prompt to save in the event that a user inadvertently went to close Promapp while there was a process underway

    1 vote

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  14. Allow more characters in the Improvements Module - Category Fields

    I am creating action lists for working groups but the Category title and sub Category titles only allow 50 characters - it is very hard to describe actions in 50 characters and makes this very limited. I would like to use the improvements module for a lot of our action lists but this character limit has put a real spanner in the works. I have attached a screenshot of what my sub categories would look like (if allowed)

    1 vote

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  15. Add check box or default to the search 'Filter by Group' list.

    The current search feature has the 'Filter by Group' as a scroll and select option. Once the 'Filter by Group' option is selected and the search is completed the option selected is no longer available. If a second search is required 'Filter by Group' option must be selected again. Having a default or a check box option will eliminate the user from having to repeatedly make a 'Filter by Group' selection each time a search is performed.

    1 vote

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  16. Promapp's Improvements Register dashboard should include a ‘last modified on' date.

    On Promapp's Improvements Register dashboard it would be helpful to have a ‘last modified on' date so you know when QIRs were last updated.

    1 vote

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  17. Add an option to disable user feedback

    We have a dedicated Change Process in our organisation that sits outside of Promapp. We would like to be able to disable the feedback feature so that people must use the correct channel. Perhaps there is already an option, but I could not locate it. Many thanks

    1 vote

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  18. Thai word fall of line in process activity block

    We're creating Promapp process with Thai-language, we found issue wording in activity fall off line. refer ticket case #00430628 Product Team mention that officially don't support Thai language. but we would like to call out to support Thali language because there is a lot Thai customer would like to use Promapp product. also we're planning growth market in Thai country. If product team decided that no way to support Thai language, we will cannot sale any Promapp in Thai country.

    1 vote

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  19. Add Action Title to the Email When Action Closed

    When an action is closed, an email is sent with the action closing comment, but the action title does not, so its unclear which action has been closed. can the action title be added into the email please?

    1 vote

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  20. Editable Status Drop Down

    A status bar should be added with a pre-set dropdown where only promasters can add options such as 'On Hold','Awaiting Review', etc that people can mark on their processes and show up on a report

    1 vote

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