Re-play Assign a Task feature
Hi There,
Wondering it this has been implemented or resolved? Re-play "Assign a task" feature?
I've created a basic workflow to test start event form, then after that it has another step below "Assign a Task" with form.
i.e Staff fills out Nintex Cloud form and one of the fields are "Manager" easy. (The to field is a variable set from start event "varManagerEmail") if for some reason there's a typo in the email address. Nintex can see it's done it's job and next step, however the "Manager" never got the email because of the typo and the instance is stuck at "Assigned Task". As a Nintex Administrator I think it'd be an awesome feature if it stored the data captured from the start event (or all forms data captured) then able to view it (Correct the email address in this case) then re-play the task assign to the manager? Rather than going back to the staff member to fill out the form again (Replay Assign a Task would be a huge win even if you have multiple assign a task forms bouncing between departments)
This would be helpfuly
Thank you,
Will
Will Holani
shared this idea
Hi Will,
Based on what you’re trying to achieve, it sounds like “delegation” would be the best solution; If the task is assigned to a user/invalid email address, delegate the task to a new user/valid email address.
This request has been added to the product backlog. Thanks for your feedback!
Kate
1 comment
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Will Holani
commented
Hi Kate,
Hope you're well.
Delegation would be a good additional option but it'd miss the point of a replay feature of task. Ie Account Manager fills out form of one of their clients. The Delegation person "Manager or Colleague" in most cases won't know the full details of someone else's client base.If you have any questions just let me know :)
Thank you,
Will