Hello,

I was prompt to come here to address my issue. Initially when downloading chair contracts in sales force, when the contract was generated it would come up as the Mueso Sans Regular Font. For some unknown reason, when downloading contracts now it comes up as some other font. Need to get the original Mueso Sans Regular Font back. Contacted Sales force after weeks of investigating the cause of the issue, I was told that 'Our product team reviewed the issue and found that that it seems to be related to the Font Embeddability. This specific font does not allow us to embedded the font. We need Font Embeddability level "Embeddable" to be able to convert the document into PDF. If you would like to submit this as a new Feature idea, you can do so on our User voice website which is frequently reviewed by our Development team.' Not sure how this relates to a 'Feature Idea' but hopefully you will be able to help. Requesting that this is something that could be fixed on your end, any help would be tremendously appreciated at this time. Thank you so much.

Best regards,

Aleeya Greene