Offline document genertation in conjunction with DocuSign/Salesforce
We currently use Drawloop with ServiceMax/Saleforce with DocuSign configured via custom button logic. This is only used on a laptop connected to a Topaz signature pad at this time.
I'm wondering if it's possible for the DocuSign offline to work together with Drawloop. Our tech's our often faced with no internet connection making it impossible for them to retrieve a signature on a DDP since the entire process must be done online in real-time. That said if ServiceMax/SF is also inaccessible then they can't do anything either.
With DocuSign offline you can sign docs, obtain signatures and initiate transactions to be used once the user is back online. I'm trying to find out if this could be leveraged along with Drawloop.
It would be great if we could obtain and retain a signature to be used later and added to the DDP once our tech's are back online.