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Automatically convert .heic to .jpeg uploaded by iPhone X

Picture taken by iPhone X is kept in .heic format. To facilitate users viewing attachment uploaded by iPhone X, we need a feature to automatically convert .heic to .jpeg when uploading attachment using iPhone X.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • AdminJohn Corry (Mobile Product Manager at Nintex, Nintex) commented  ·   ·  Flag as inappropriate

    Thanks for pointing this out to us.

    HEIC is Apple’s name for a standard developed by MPEG which they call HEIF. The problem is that Windows haven’t adopted the standard yet.

    There is a workaround however. You can disable HEIC on iOS by going to Settings > Camera > Formats and selecting “Most Compatible” instead of “High Efficiency”.

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