Add(Caputure) Approver/Rejected Comments in assign a task action
We’ve just released the ability to capture comments from via LazyApproval, apart from that you can also easily store and retrieve those comments (including ones made via Nintex Forms or directly via the task) into a new task action variable (Task comments).
For those who are specifically interested in capturing from LazyApproval the way you do is by supplying the outcome separated by a comma and then the comments .e.g. ‘Rejected, Need more detail before can approve’.
Check it out and let me know what you think…
Comments absolutely need to carry from form to form throughout the workflow process. We are currently testing, and comments are completely lost. Comments entered on the originally created form do not show on the Approval form. Any comments added on the Approval form do not show on the Form ID once completed. Comments are essential for Auditing purposes
Like Enrico sad before, this is a big problem. Hope this wil be fixed soon!
"If another person now completes the task, the comments still show the name of the initial person as approver. It would be good to reflect the name of the person that finished the task."
Enrico Knapp commented
Hi, this new functionality helps a lot. Thanks for that. However, right now in the comments generated there is always the name of the assignee the task was originally assigned. As there is no security check about who opens the task, people can forward the task notification email to delegate the issue. If another person now completes the task, the comments still show the name of the initial person as approver. It would be good to reflect the name of the person that finished the task.
Sridhar Kandadai commented
Hey Rick - Really good news. Is there any definitive timeline on when this will be available for use
Russ H commented
We really need a fix on this to bring us back up to the functionality we had OnPremise.
You've got to wonder whether this is a deliberate ploy to ensure your workflows don't get under the 'free' 5 action limit!!!?
Karthik Gaddam commented
Can you give us an update on this item. This is a basic functionality which would help us in our workflows.
Can nintex please provide update on this item ? This is the top item on UserVoice. The current workaround is not useful and Nintex should provide the permanent fix to track comments in lazy approval.
Rebecca Gordon commented
Can we please get an update on this? Such basic functionality that we have to write our own big workarounds for.
Shashank Nigade commented
A lot of business processes depend on the comment capturing (It was easy on premise back then ) and it is really sad that this feature is still not in place for O365.
Using extra logic at each place to capture comment is really not a way forward. Migrating workflows to O365 is making life hard for us.
I think this should have been a priority for Nintex with so many votes. We expect more from Nintex because it is so widely used across organizations :-(
Roanna, this also would not accomplish catching any comments that are made through the LazyApproval system, as those are not currently even logged back to the task item within SharePoint.
Murat Sözen commented
Unfortunateiy no. It does not satisfy.
The reason is, if a workflow needs to log comments, workflow has many duplicate queryTask-getComment-formatComment-logComment actions. These actions has to reoccur multiple times and overload the workflow.Very difficult to maintain.
The real difficulty is, getting comments "unformatted", and then apply a format (if html, it is a burden), and log the comment by appending. And do it multiple times (in different states).
A regular workflow becomes a complex one becausr of the number of "actions" involved. i.e. exceeding 1mb in size etc.
Please note User Defined Actions create similar size and complexity issue.
Should be able to capture the comments in the returned email to the task item when using LazyApproval to respond to tasks.
Common guys, why is this Major functionality not present, a big Misser in my eyes :-(
Kent Del Castillo commented
Chris Stevens commented
AHHHH! How is this not an included feature?
this feature is useful in getting the response from the approvers when lazy approval feature is enabled which i think most people find as a easiest way to complete a task.
The blog/whitepaper is not yet completed. Now that I am back from the US after InspireX17 I will commence writing it up. I will place the link in these comments when it is published.
Can someone please provide the link to this white paper/blog that Jon Hardy mentioned in the response.
Abhijith R Shastry commented
This is a much required feature that should be made available at-least in the next release
This is the top idea... please get this working soon. I've been searching for weeks on trying to find a work around.. and I can't get anything to work. It should be so simple. :(