Multi-factor authentication support for live actions.
Currently, none of the Nintex live actions support any multi-factor authentication. More and more clients are switching to this level of security and the lack of this support greatly inhibits our feature offerings. None of the live action advantages are available and clients can't switch to multi-factor authentication without breaking workflows that utilize these features.
With the work on a “Connection manager” MFA will be supported for those live actions that support OAuth authentication. Unfortunately not all actions do, and so there are exceptions. When connection manager is released the help will detail which will.
For the balance, the comment by Mike Oryszak below is an option for these actions.
If you create a connection that uses oAuth and the account you use has MFA then it will work, unfortunately at this stage the two actions you mention only support username/password (not oAuth) and hence won't work with MFA. We will be looking at updating these actions to support oAuth..
Vongsi Loryongpao commented
We are trying Nintex Workflow and Nintex Form for Office 365, unfortunately some error occurred when I tried to use some of the Office 365 features such as "Office 365 Query User Profile" and "Office 365 Update item permissions".
I have checked with Nintex Support and it seems Nintex for office 365 is not suppport MFA (We have enabled this for all users).
Can you please update Nintex for Office 365 to be able works with MFA ? If it support that feature than would be great.
Binh Quach commented
We require Modern Authentication as our company security do not allow basic authentication for Office 365 or Azure AD
Mike Oryszak commented
To be a bit more specific, when you train/configure a live action you are asked to provide login credentials. These credentials cannot authenticate with MFA. A work around we found was to create an account on the @tenant.onmicrosoft.com domain which bypassed the SSO/MFA solution, though this is an account that consumes an additional license and is not associated with a mailbox.
Kent Del Castillo commented
Live actions fail when a third-party MFA is in place on Office 365 (e.g. Duo). I worked with Nintex support and when I asked if Nintex supports any MFA with live actions was told specifically that currently you do not support multi-factor authorization when using live actions.